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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing SaaS product performance through data analysis, customer engagement, and strategic roadmap development. Proven ability to collaborate across Product, Engineering, Commercial, and Marketing teams to drive measurable outcomes and enhance customer value.
Highest-signal resume keywords
SaaS Product ManagementAgile Delivery EnvironmentCommercial Metrics OwnershipData-Driven Product ExperienceStrong Execution Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Performance MonitoringRoadmap DevelopmentSuccess Measures DefinitionCustomer Feedback AnalysisIncremental DeliveryPrioritisationTrade-Off Decision-MakingData AnalysisAPIsAI-Enabled Services
Soft Skills
Strong Communication SkillsCollaborative Working StyleStructured Analytical ApproachConfidence in Challenging AssumptionsComfortable Working at Pace
Industry Keywords
Customer SuccessCommercial ImpactGo-To-Market StrategyCustomer EngagementProduct Strategy
About the role
Key responsibilities & impact- Monitor product performance, including adoption, usage, customer feedback and commercial indicators
- Identify under-performing product areas and work with delivery, commercial and customer teams to define and execute improvements
- Own and prioritise business-as-usual and improvement work within the product area
- Turn strategic themes and opportunities into clear, prioritised roadmap increments with the Product Director
- Validate opportunities through discovery, analysis and learning
- Define success measures and ensure measurable customer and commercial impact
- Work closely with Product Owners and engineering teams to clarify priorities and outcomes
- Engage directly with customers and partners to understand workflows, pain points and emerging opportunities
- Monitor customer signals, identify improvement opportunities and drive action
- Balance customer value, commercial impact and delivery feasibility
- Track benefits realisation after launch
- Translate proposition strategy into tangible plans
- Ensure increments are clearly scoped, outcome-focused and ready for delivery
- Drive go-to-market activity with Commercial and Marketing teams to support adoption and revenue impact
- Help own the day-to-day success and evolution of defined products or product areas
- Bridge strategy, delivery and commercial outcomes
Requirements
What you’ll need- Solid experience working on SaaS products in an agile delivery environment, partnering closely with engineering teams
- Experience owning or contributing to commercial metrics, such as adoption, usage, retention or revenue impact
- Ability to translate high-level strategy into clear, prioritised roadmap increments with defined success measures
- Confidence working across Product, Engineering, Commercial, Marketing and Customer Success
- Structured, analytical approach
- Willingness to challenge assumptions and improve how things are done
- Experience working with data-driven products or platform capabilities such as APIs, data platforms or AI-enabled services would be advantageous
- Comfortable working at pace
- Strong execution skills, including prioritisation, trade-off decision-making and incremental delivery
- Strong communication skills
- Collaborative working style
- Commercial mindset
- Applicants must already hold a legal right to work in the UK without time restrictions and without the need for future sponsorship
Benefits
Comp & perks- Hybrid working using either the London (EC1R 5EJ) or Haddenham (HP17 8LJ) office as a base
- Must work from one of the offices at least once per week
- Legal right to work in the UK without time restrictions and without future sponsorship
- Skilled Worker visa sponsorship unavailable
