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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in ClaimShop workflows and Pricing Services, with a strong focus on translating product strategy into actionable requirements and validating business processes. Proficient in collaborating with cross-functional teams to enhance pricing accuracy and workflow efficiency.
Highest-signal resume keywords
ClaimShop WorkflowsPricing Services CapabilitiesBusiness Requirements AnalysisUser Acceptance TestingCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisWorkflow DocumentationIntegration ConfigurationProcess Flow MappingImpact AnalysisRegression TestingPricing MethodologiesUser Story CreationAcceptance Criteria DevelopmentError Requirement Validation
Soft Skills
CollaborationCommunicationProblem-SolvingCustomer EngagementFacilitation
Tools & Technologies
Analytics ToolsTesting ToolsProject Management SoftwareData Mapping ToolsIntegration Platforms
Industry Keywords
Claims DataPricing ContentOperational WorkflowsProduct ValidationSolution Design
About the role
Key responsibilities & impact- Develop detailed expertise in ClaimShop workflows, Pricing Services capabilities, supported use cases, data inputs, pricing logic, outputs, configurations, integrations, and customer operating models
- Partner with the Product Manager to translate product strategy and roadmap priorities into discovery, requirements, backlog, validation, release, and adoption activities
- Gather, analyze, document, reconcile, and validate business, functional, data, reporting, integration, configuration, and workflow requirements
- Lead customer discovery sessions covering claims and reference data, pricing methodologies, result evaluation, estimates, and operational workflows
- Translate findings into epics, features, user stories, acceptance criteria, pricing and processing rules, process flows, data mappings, error requirements, and documentation
- Participate in backlog refinement, sprint planning, product demonstrations, release readiness, and retrospectives
- Collaborate with Engineering, QA, Architecture, Data, Analytics, and UX teams on requirements, tradeoffs, and solution design
- Perform impact analysis across ClaimShop and Pricing Services
- Support implementation and customer-facing teams through solution design, onboarding, configuration, integrations, testing, validation, deployment, and post-launch stabilization
- Validate end-to-end behavior across inputs, transformations, mappings, pricing logic, configurations, exceptions, outputs, and downstream consumption
- Analyze enhancement requests, feedback, support trends, pricing discrepancies, data quality, exceptions, and product usage
- Create and execute product validation and user acceptance test plans, including regression coverage and release signoff evidence
- Create release notes, workflow guidance, enablement materials, implementation handoffs, known-limit documentation, and customer-facing feature summaries
- Support Sales and Solution Consulting with discovery, demonstrations, solution validation, responses, dependencies, and effort assessments
- Partner with product, data, analytics, and AI teams to improve pricing accuracy, data quality, automation, performance, explainability, exception handling, and workflow efficiency
- Support modernization, integration, and migration initiatives involving ClaimShop, Pricing Services, claims data, pricing content, configurations, interfaces, and related platforms
Requirements
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