Customer Success Engineer

Finvari

. Lead technical onboarding and implementations, ensuring customers are set up correctly and confidently from day one .

Posted 10/14/2026full-timeSeattle • Washington • United StatesMid-LevelSenior💰 $115,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technical onboarding, troubleshooting complex integrations, and designing solutions tailored to customer workflows. Strong analytical skills and the ability to communicate technical concepts effectively to diverse audiences are essential.

Highest-signal resume keywords

SQLData QueryingAPI TroubleshootingB2B SaaS ExperienceSpanish Language Fluency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical OnboardingData IntegrationComplex Problem SolvingDocumentation CreationSolution Design

Soft Skills

Strong CommunicationAnalytical ThinkingDetail-OrientedIndependenceOwnership

Industry Keywords

Customer-Facing RoleStructured DataUnstructured DataCross-Functional CollaborationVoice of the Customer

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Lead technical onboarding and implementations, ensuring customers are set up correctly and confidently from day one
Troubleshoot complex data, integration, and API issues through resolution while minimizing customer disruption
Design and configure solutions aligned with customer workflows and business needs
Identify recurring issues and drive improvements across processes, documentation, and product feedback loops
Create and maintain clear, scalable documentation
Partner cross-functionally with Product, Engineering, and Customer Success to represent the voice of the customer
Operate independently in a fast-moving environment, prioritizing and solving problems using sound judgment

Requirements

What you’ll need

5+ years in a technical, customer-facing role (Solutions Engineer, Technical Consultant, Implementation Specialist, etc.)
Strong experience with SQL, data querying, and working with structured/unstructured data
Proven ability to troubleshoot integrations, APIs, and complex technical issues end-to-end
Experience working with B2B SaaS platforms and understanding how systems connect across customer workflows
Strong communication skills, with the ability to simplify complex technical concepts for non-technical audiences
Demonstrated ability to operate independently, manage ambiguity, and take ownership of outcomes
Highly analytical and detail-oriented, with a natural curiosity to investigate and solve problems
Candidates must be authorized to work lawfully in the United States
Spanish language fluency is preferred

Benefits

Comp & perks

100% premium coverage for employee health insurance premiums and partial coverage for dependents.
Health Savings Account with a company contribution
Flexible Spending Account Options: Health Care and Dependent Care
Dental, Vision, and Life Insurance
11 paid company holidays plus generous Paid Time Off (PTO) policy
Stock options so that you can participate in the company’s success!