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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Microsoft 365 administration, identity and access management, and compliance with SOC 2 and ISO 27001 standards. Proficient in managing user accounts, licenses, and security configurations while ensuring effective onboarding and offboarding processes.
Highest-signal resume keywords
Microsoft 365 AdministrationIdentity And Access ManagementSOC 2 ComplianceISO 27001 CompliancePowerShell Scripting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User Account ProvisioningSaaS License ManagementMDM ConfigurationMulti-Factor Authentication (MFA)Data Encryption StandardsSQLBusiness Intelligence (BI) ToolsAdmin Automation ScriptingAccess Review ManagementIT Procurement Management
Soft Skills
Clear Written CommunicationProblem-Solving
Tools & Technologies
Microsoft 365SnowflakeQuickSightAI Tools
Industry Keywords
B2B SaaSScale-Up Environment
Tech Stack
Tools & technologiesPythonSnowflakeSQL
About the role
Key responsibilities & impact- Configure and maintain Microsoft 365 tenants, mail flow, allowlists, groups and policies
- Provision and remove user accounts, SaaS licences and permissions
- Run scheduled access reviews
- Build, deploy and secure laptops through MDM
- Enforce MFA, encryption and patching standards
- Manage onboarding and offboarding so starters are productive on day one and leavers’ access is closed the same day
- Act as the first point of contact for internal IT issues across five countries
- Resolve IT issues within SLA
- Maintain accurate hardware and licence inventories
- Manage IT procurement
- Keep evidence ready for SOC 2 and ISO 27001 audits
- Help review IT policies and procedures
- Maintain Snowflake and QuickSight reports, including access, data refresh and fixes
- Work closely with Security on compliance controls, People on onboarding and offboarding, and leadership on reporting
- Report to the Head of Security, Infrastructure & IT
Requirements
What you’ll need- A bachelor degree or higher in IT or a related field, or at least 5 years of equivalent relevant experience
- At least 1 year of experience administering business systems in a commercial environment
- Hands-on Microsoft 365 administration, including user, licence and security configuration
- Experience with identity and access management (SSO, MFA) and MDM tools
- Working knowledge of security controls under SOC 2 or ISO 27001
- Clear written communication when supporting non-technical users
- Regular use of AI tools for troubleshooting, documentation, scripting repeatable admin tasks and researching fixes
- SQL and experience with BI tools such as Snowflake or QuickSight highly valued
- Scripting for admin automation using PowerShell or Python highly valued
- Experience in B2B SaaS or a scale-up highly valued
Benefits
Comp & perks- Hybrid work from the Cremorne office
- Autonomy to work how you work best
- Hands-on SOC 2 and ISO 27001 experience in a certified business
- Career growth into security, infrastructure or IT leadership
- Equal opportunity employer