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First Advantage

Salesforce Data Quality Manager

First Advantage

. Own the intake, prioritization, and delivery of Salesforce data changes, including record creation, updates, deletions, merges, ownership reassignments, bulk loads, and enrichment refreshes.

Posted 9/24/2026full-timeRemote • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Salesforce data operations, including data stewardship, quality management, and team leadership. Proficient in SQL and Salesforce data tools, with a strong focus on data governance and operational excellence.

Highest-signal resume keywords
Salesforce Data OperationsSQL Data ManipulationData Stewardship LeadershipSalesforce Data ToolsJira Service Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data Quality ManagementData MigrationField MappingData ValidationData EnrichmentDeduplication LogicBusiness AnalysisRequirements GatheringData ProfilingData Governance
Soft Skills
Excellent CommunicationStakeholder ManagementTeam DevelopmentProblem SolvingPrioritization
Tools & Technologies
SalesforceZoomInfoDemandToolsData LoaderWorkbenchJira Service Management
Certifications & Qualifications
Salesforce Administrator Certification
Industry Keywords
B2B SaaSData Governance FrameworksM&A Data MigrationsCRM Data QualityProfessional Services

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Own the intake, prioritization, and delivery of Salesforce data changes, including record creation, updates, deletions, merges, ownership reassignments, bulk loads, and enrichment refreshes.
  • Manage the data team's Jira Service Management queue, including triage, priority definitions, service levels, and weekly throughput.
  • Lead acquisition and platform data migrations into Salesforce, including field mapping, validation, and reconciliation.
  • Serve as the primary point of contact for Revenue Operations, Sales Operations, Marketing Operations, and Finance on Salesforce data requests.
  • Gather requirements, confirm scope, set expectations, and communicate completion.
  • Publish weekly data operations summaries covering data hygiene work, sales-blocking items, and decision risks.
  • Communicate with director-level stakeholders during US Eastern business hours.
  • Apply and enforce master data standards for Accounts, Contacts, and account hierarchies.
  • Operate enrichment and deduplication processes using ZoomInfo, DemandTools, Data Loader, and Workbench, with documented rules and audit trails.
  • Maintain stewardship procedures, runbooks, and field definitions.
  • Own operational data quality reports and dashboards tracking completeness, duplication, and standards compliance.
  • Convert data quality findings into remediation plans with owners and dates, and report results to stakeholders.
  • Manage, coach, and develop data stewards, data engineers, and the data analyst.
  • Set weekly priorities, review deliverables, remove blockers, and participate in hiring, interviews, scorecards, and onboarding.
  • Build team capability in SQL, Salesforce data tools, and requirements analysis.

Requirements

What you’ll need
  • Five or more years of experience in Salesforce data operations, data stewardship, or CRM data quality, including at least two years leading a team.
  • Excellent written and verbal English communication skills, with demonstrated experience working with fast-moving, director-level business stakeholders during US Eastern business hours.
  • Strong business analysis skills: the ability to elicit and document requirements and translate a business need into a specific, governed data change.
  • Hands-on SQL and data manipulation experience, including joins, deduplication logic, profiling, and validation of large record sets.
  • Working knowledge of Salesforce data tools such as Data Loader, Workbench, DemandTools or equivalent, and Salesforce reports and list views.
  • Experience with account hierarchies, data enrichment providers such as ZoomInfo or Dun & Bradstreet, and deduplication at scale.
  • Salesforce Administrator certification preferred.
  • Experience with Jira Service Management or a comparable ticketing platform, including service level and dashboard configuration preferred.
  • Experience supporting M&A data migrations or CRM consolidations preferred.
  • Familiarity with data governance frameworks such as DAMA-DMBOK and data quality dimensions preferred.
  • Experience in background screening, B2B SaaS, or professional services preferred.