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IT Services Intern
First Bank & Trust. Manage technology and corporate operations-related projects through development and implementation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project management capabilities in technology and corporate operations, with a focus on compliance adherence and effective communication. Proficient in analyzing workflows and implementing solutions to enhance departmental efficiency.
Highest-signal resume keywords
Project ManagementChange Control ManagementTechnical WritingAnalytical SkillsCompliance Adherence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Effective CommunicationOrganizational SkillsConfidentialityDiscretionary JudgmentAbility to Meet Deadlines
Industry Keywords
Compliance ProceduresService Desk SupportWorkflow AnalysisResource UtilizationDepartmental Procedures
About the role
Key responsibilities & impact- Manage technology and corporate operations-related projects through development and implementation
- Assist with incoming change control requests and support questions
- Work with internal and external users to design, develop, integrate, and maintain systems supporting business initiatives
- Monitor, triage, and complete change control requests and support questions via ticket requests and phone calls
- Facilitate servicing of PC, network, and system-related problems and questions, including hardware, software, and application support
- Investigate business information and processes to identify workflow issues and recommend efficient and accurate resource use
- Determine priorities, analyze alternatives, and select applicable methods and procedures
- Assist with researching and implementing solutions to departmental needs in accordance with compliance requirements
- Assist in creating and updating departmental procedures
- Assist the team with service desk support rotation as needed
- Participate in required compliance training and follow employee handbook policies
Requirements
What you’ll need- High school diploma
- Currently working towards a higher education degree
- Effective communication skills
- Ability to complete multiple tasks while meeting deadlines
- Analytical skills
- Technical writing skills
- Organizational skills
- Ability to exercise confidentiality and discretionary judgment
- Ability to adhere to FBT policies and procedures
- Ability to adhere to compliance procedures and participate in required compliance training
Benefits
Comp & perks- Part-time employment
- Equal Opportunity, Affirmative Action employer
- Reasonable accommodation available for the application or interview process