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First Citizens Bank

Business Analyst II, Unclaimed Property & Escheatment

First Citizens Bank

. Support the Bank's unclaimed property compliance program .

Posted 11/4/2026full-timePhoenix • Arizona • United StatesSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in unclaimed property compliance, including multi-state reporting, due diligence, and regulatory requirements. Proficient in data analysis and reporting, with advanced Excel skills and experience in financial operations within regulated environments.

Highest-signal resume keywords
Unclaimed Property ComplianceMulti-State ReportingAdvanced Excel SkillsData AnalysisRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Unclaimed Property ReportingDue Diligence MailingsRemittance PreparationFinancial Reporting ProcessesGeneral Ledger Reconciliation
Soft Skills
Problem-SolvingCommunicationCollaboration
Tools & Technologies
Tracker ProUPExchangeHRS ProUnclaimed Property Reporting Platforms
Industry Keywords
Regulatory ComplianceFinancial OperationsAudit SupportOperational Controls

About the role

Key responsibilities & impact
  • Support the Bank's unclaimed property compliance program
  • Coordinate due diligence mailings
  • Perform abandonment and dormancy analysis
  • Prepare multi-state reporting and remittance files
  • Research state regulatory requirements
  • Support audit and examination requests
  • Partner with business units, operations teams, technology teams, accounting teams, and third-party vendors
  • Support unclaimed property reporting, due diligence, remittance, audit support, and other compliance activities
  • Provide daily support by responding to inquiries, researching issues, and improving standard practices
  • Assist in implementing modifications and enhancements
  • Produce reports and analyses identifying trends, issues, risks, and opportunities for improvement
  • Evaluate business processes and support solutions that increase efficiency, effectiveness, and operational controls
  • Assist in creating specifications, project plans, process documentation, and other materials
  • Source, compile, and interpret data; analyze data for accuracy and reporting readiness; communicate results

Requirements

What you’ll need
  • Bachelor's Degree and 3 years of experience in unclaimed property, regulatory compliance, or financial operations OR High School Diploma or GED and 7 years of experience in unclaimed property, regulatory compliance, or financial operations
  • Must live in Arizona
  • Must live within a commutable drivable distance to the Phoenix, AZ office
  • Strong knowledge of multi-state unclaimed property laws and reporting requirements
  • Experience preparing unclaimed property reports, due diligence mailings, and remittances
  • Advanced Excel skills
  • Experience working with large datasets, source systems, and unclaimed property platforms (e.g., Tracker Pro, UPExchange, HRS Pro, or other unclaimed property reporting platforms)
  • Knowledge of general ledger reconciliations and financial reporting processes
  • Experience working within a large, regulated financial institution

Benefits

Comp & perks
  • Competitive, thoughtfully designed and quality benefits program
  • Benefits information available at https://jobs.firstcitizens.com/benefits