Digital Product Management – Administration

First Citizens Bank

. Develop and execute product strategies aligned with organizational and platform goals .

Posted 11/11/2026full-timeRemote • North Carolina • United StatesMid-LevelSenior💰 $105,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product strategy, roadmap development, and backlog management within the Commercial Banking domain. Proficient in Agile methodologies, stakeholder management, and data analysis to enhance platform experiences and operational efficiency.

Highest-signal resume keywords

Product Strategy DevelopmentAgile MethodologiesBacklog ManagementStakeholder ManagementCommercial Banking Domain Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product OwnershipRequirements GatheringUser Story CreationBusiness Process AnalysisWorkflow DesignData AnalysisPerformance MeasurementExperience DesignCustomer Journey MappingPlatform Thinking

Soft Skills

Cross-Functional LeadershipCollaborationFacilitation

Certifications & Qualifications

Bachelor's DegreeHigh School Diploma/GED

Industry Keywords

Commercial BankingFinancial ServicesDigital Product DeliveryProduct ManagementAgile Delivery

About the role

Key responsibilities & impact

Develop and execute product strategies aligned with organizational and platform goals
Define and communicate product vision, roadmap, and priorities for Commercial Banking platform capabilities
Identify opportunities to improve platform experiences, operational efficiency, and business outcomes
Translate business needs into product requirements, user stories, and acceptance criteria
Partner with Agile delivery teams throughout the delivery lifecycle
Collaborate with developers, architects, analysts, product managers, business stakeholders, and technology teams
Shape administrative workflows and experiences for business users and platform customers
Facilitate discussions to define processes, dependencies, priorities, and solutions
Manage and prioritize the product backlog
Participate in Agile ceremonies including planning, backlog refinement, sprint reviews, and retrospectives
Make prioritization decisions based on business value, regulatory requirements, technical dependencies, and stakeholder needs
Define success metrics and evaluate product performance using quantitative and qualitative feedback
Monitor adoption, usability, and operational effectiveness
Identify opportunities for continuous improvement
Maintain knowledge of Commercial Banking operations, digital platforms, emerging technology, regulatory, operational, and market considerations
Contribute thought leadership and best practices in platform modernization, digital experiences, and product management

Requirements

What you’ll need

Bachelor's Degree and 4 years' experience OR High School Diploma/GED and 8 years' experience in Product Management, Product Ownership, Digital Product Delivery, Agile methodologies, or related technology and business disciplines
Product strategy and roadmap development
Product ownership and backlog management
Requirements gathering and user story creation
Agile and Scrum methodologies
Stakeholder management and cross-functional leadership
Business process analysis and workflow design
Experience design and customer journey mapping
Platform and ecosystem thinking
Data analysis and performance measurement
Commercial Banking domain knowledge
Preferred experience in Commercial Banking or Financial Services
Preferred experience with Product Ownership or Product Management supporting enterprise platforms
Preferred experience working across multiple product domains and stakeholder groups
Preferred experience translating business requirements into Agile delivery artifacts
Preferred experience partnering with software engineering teams in Agile environments

Benefits

Comp & perks

Competitive, thoughtfully designed and quality benefits program
Total compensation may include variable incentives, bonuses, benefits, and/or other awards