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Mainframe Engineering Manager
First Citizens Bank. Lead and develop a team of Mainframe Systems Engineers, Systems Programmers, and Technical Specialists .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading teams of Systems Engineers and Programmers while driving modernization initiatives and integrating IBM Z infrastructure with cloud platforms. Proficient in implementing Site Reliability Engineering principles and ensuring operational excellence through metrics and automation.
Highest-signal resume keywords
IBM Z Infrastructure ExperiencePeople Leadership ExperienceMainframe Modernization InitiativesSite Reliability Engineering (SRE)Disaster Recovery and Business Continuity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Applications DevelopmentAutomationDevOpsCapacity ManagementPerformance TuningRoot Cause AnalysisHigh Availability SolutionsEncryption TechnologiesCyber ResilienceHybrid Cloud Integration
Soft Skills
CommunicationTalent DevelopmentStrategic PlanningVendor ManagementTeam Leadership
Tools & Technologies
IBM WatsonParallel SysplexMetro/Global MirrorInfrastructure as Code (IaC)API EcosystemsContainerized EnvironmentsAIOpsObservabilityCI/CD PracticesSelf-Service Capabilities
Certifications & Qualifications
IBM Certified System ProgrammerIBM Z Professional CertificationsITILAWS/Azure ArchitectCertified Information Systems Security Professional (CISSP)
Industry Keywords
Mainframe Systems EngineeringPlatform ServicesOperational Excellence MetricsService Level Objectives (SLOs)Workforce PlanningSkills TransformationBusiness StakeholdersThird-Party Service ProvidersExecutive LeadershipEmerging Technologies
Tech Stack
Tools & technologiesAWSAzureCloudCyber Security
About the role
Key responsibilities & impact- Lead and develop a team of Mainframe Systems Engineers, Systems Programmers, and Technical Specialists
- Define and execute the strategic roadmap for IBM Z infrastructure and related platform services
- Drive workforce planning, talent development, succession planning, and skills transformation
- Establish operational excellence metrics and service level objectives (SLOs)
- Manage budgets, vendor relationships, software licensing, and third-party service providers
- Communicate platform strategy, risks, and opportunities to executive leadership
- Implement Site Reliability Engineering (SRE) and Platform Engineering principles
- Drive operational efficiency through automation and self-service capabilities
- Lead modernization initiatives integrating mainframe workloads with hybrid cloud platforms, API ecosystems, enterprise integration platforms, and containerized environments
- Support DevOps and CI/CD practices across distributed and mainframe environments
- Champion Infrastructure as Code (IaC) and platform automation
- Evaluate emerging technologies including AIOps, observability, and AI-enabled operations
- Oversee disaster recovery and business continuity strategies
- Ensure compliance with RTO and RPO objectives
- Lead high-availability architecture planning
- Manage capacity, performance tuning, and workload optimization
- Conduct root cause analysis for major incidents
- Partner with application development, cybersecurity, architecture, cloud engineering, vendors, and business stakeholders
Requirements
What you’ll need- Bachelor's Degree and 8 years' experience OR High School Diploma or GED/Equivalent and 12 years' experience in Applications development, analysis or engineering
- Bachelor's degree in Computer Science, Engineering, or related field
- 10+ years of IBM Z infrastructure experience
- 5+ years of people leadership experience
- Experience leading large-scale modernization initiatives
- Experience integrating mainframe environments with cloud platforms
- Technical experience with GDPS and high availability solutions
- Technical experience with Parallel Sysplex architecture
- Technical experience with Metro/Global Mirror
- Technical experience with encryption technologies
- Technical experience with cyber resilience and recovery practices
- Technical experience with automation and DevOps
- Technical experience with IBM Watson/Frontier AI
- Technical experience with hybrid cloud integration
- Industry certifications such as IBM Certified System Programmer, IBM Z Professional Certifications, ITIL, AWS/Azure Architect (preferred), and Certified Information Systems Security Professional (CISSP)
Benefits
Comp & perks- Competitive, thoughtfully designed and quality benefits program
- Benefits information provided at https://jobs.firstcitizens.com/benefits