Performance Engineer III

First Citizens Bank

. Plan and manage projects, resolve complex problems, and provide advanced production support for the Bank's systems infrastructure .

Posted 11/2/2026full-timeUnited StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in performance testing, system architecture, and technical support, with a strong focus on continuous improvement and mentorship. Proficient in scripting, system monitoring, and troubleshooting across various platforms and technologies.

Highest-signal resume keywords

Performance TestingLoadRunner ScriptingSystem ArchitectureCI/CD IntegrationTechnical Mentorship

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance TestingScripting LanguagesSystem SupportDatabase ManagementNetwork ProtocolsSoftware Development LifecycleData Warehouse ArchitectureAuthentication ServicesVirtualizationTroubleshooting

Soft Skills

Problem SolvingCollaborationMentorshipCommunicationProject Management

Tools & Technologies

LoadRunnerDynaTraceSplunkSolarWindsGitLabJenkinsWindows ServerRed Hat LinuxAIXKubernetes

Industry Keywords

Systems EngineeringBusiness ContinuityEnterprise MonitoringService VirtualizationMainframe Support

Tech Stack

Tools & technologies

CitrixDNSJavaScriptJenkinsKubernetesLinuxOraclePythonRDBMSSOAPSplunkSQLTCP/IPUnix

About the role

Key responsibilities & impact

Plan and manage projects, resolve complex problems, and provide advanced production support for the Bank's systems infrastructure
Provide expert guidance and mentorship on system technical support, maintenance, and enhancement
Lead administration of software and hardware supporting customer sales and service applications
Install, automate, and test infrastructures for continuous improvement
Monitor overall systems performance, identify potential issues, and tune systems appropriately
Address failed components and technical issues and provide resolution
Oversee less experienced associates and serve as a technical resource to the wider business unit
Lead installation and testing of software, patches, and upgrades to system products
Resolve complex problems and failures in assigned products and technical facilities
Develop and maintain performance test scripts using LoadRunner Web-HTTP/HTML, TruClient, and Citrix protocols
Solve complex LoadRunner scripting scenarios, including single sign-on, polling, and workflow management
Design and execute performance tests for web applications, SOAP services, REST APIs, message queues, databases, and mainframe systems
Establish and maintain performance testing standards and ensure team adherence
Intake project work, collaborate with stakeholders, scope projects, and assign work to other test engineers
Integrate performance test suites into CI/CD pipelines such as GitLab and Jenkins
Analyze test results, identify root causes, and assist with defect resolution
Write test reports and communicate performance testing results to business and technology stakeholders
Educate teams on performance testing and its processes
Use DynaTrace, Splunk, and SolarWinds to troubleshoot performance issues

Requirements

What you’ll need

Bachelor's Degree and 6 years' experience OR High School Diploma or GED/Equivalent and 10 years' experience in Systems engineer and systems programmer
Exposure to mainframe, desktop, Windows and UNIX system support
Exposure to Server Virtualization, Kubernetes, and Service Virtualization
Mastery in Directory and Authentication services
Understanding of data warehouse architecture principles
Knowledge of BI or Enterprise Reporting Frameworks
Exposure to Business Continuity Processes
Working knowledge of scripting languages such as JavaScript, C, and Python
Understanding of data flow, network interfaces, and protocols such as SNA, TCP/IP, DNS, and NetBEUI
Knowledge of relational database management system fundamentals and design principles
Knowledge of databases and application tuning tools, including DB2, SQL Server, and Oracle
Ability to be on call 24 hours a day, 7 days a week
Experience with Windows Server, Red Hat Linux, AIX, mainframe, virtualized environments, Kubernetes, performance testing, enterprise monitoring, system architecture and design, system queueing theory, web applications, SOAP and REST services, HTTP(S) client/server communication, authentication, software development lifecycle, HTML, XML, JSON, load balancing, networking, LoadRunner Enterprise, DynaTrace, Splunk, and SolarWinds

Benefits

Comp & perks

Competitive, thoughtfully designed and quality benefits program
Benefits information available at https://jobs.firstcitizens.com/benefits