PPM Director – PPM Tool, Data, Reporting

First Citizens Bank

. Act as the PPM Tool (Clarity) Product Owner within the Enterprise Project Office .

Posted 11/2/2026full-timeRemote • North Carolina • United StatesLead💰 $140,000 - $215,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing PPM tools, specifically Clarity, while leading teams and driving system enhancements. Proven ability to partner with stakeholders to execute information systems strategies and manage organizational change effectively.

Highest-signal resume keywords

PPM Tool ExperienceClarity Product OwnershipFormal People LeadershipRoadmap Vision/Strategy OwnershipPMP Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Information Technology ManagementBusiness System ManagementSystem DesignSystem ConfigurationReportingUser Experience DesignProcess ImprovementProject ManagementVendor ManagementChange Management

Soft Skills

CoachingTalent DevelopmentPerformance ManagementCollaborationCommunication

Certifications & Qualifications

PMP Certification

Industry Keywords

Enterprise Project OfficeOrganizational Change ManagementUser Feedback AnalysisSystem Functionality EvaluationTraining and Education

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Act as the PPM Tool (Clarity) Product Owner within the Enterprise Project Office
Partner with business leadership, IT, and key stakeholders to execute business-specific Information Systems strategy
Lead projects involving system selection, enhancements, configuration, reporting, and updates
Direct system design, development, testing, and ongoing administration
Participate in organizational change management efforts
Manage a team of associates, including hiring, performance management, coaching, and talent development
Manage design, configuration, reporting, testing, implementation, and upgrades of supported business systems
Troubleshoot and improve processes for end users
Lead vendor selection and oversee vendor activities
Evaluate system functionality through user feedback, analysis, and process documentation
Develop solutions to enhance systems
Establish and monitor expectations to achieve company and department goals
Manage hiring, performance, training, and evaluation of assigned staff
Provide technical and professional development
Direct change management efforts and provide training and education to users, managers, and associates

Requirements

What you’ll need

Bachelor's Degree and 8 years' experience OR High School Diploma or GED/Equivalent and 12 years' experience in Information Technology or Business System management or specific with system to be supported
Experience with business system to be supported
PPM Tool experience; Clarity preferred
Formal people leader experience
Product owner experience
Roadmap vision/strategy ownership
Familiarity with user experience/end-user design
PMP certification preferred
Ability to work EST/CST hours
Candidates must be able to work in the United States

Benefits

Comp & perks

Competitive, thoughtfully designed and quality benefits program
Variable incentives, bonuses, benefits, and/or other awards may be included in total compensation