Quality Engineer III

First Citizens Bank

. Lead technical support and service in the installation and testing of software, patches, and upgrades to system products .

Posted 11/2/2026full-timeRemote • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in automation testing, including the development and maintenance of automation scripts using Java, C#, Selenium, and Appium for mobile applications. Proficient in implementing quality engineering principles and integrating automation into CI/CD pipelines while ensuring data integrity and effective defect management.

Highest-signal resume keywords

Automation TestingSelenium WebDriverMobile Automation (Appium)API Test AutomationAgile Software Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

JavaC#SeleniumAppiumBDD/GherkinsRest AssuredDatabase ValidationIntegration TestingOOPS ConceptsDefect Tracking

Soft Skills

Problem SolvingCollaborationDocumentationCommunication

Tools & Technologies

JIRAGitGitLabJenkins

Industry Keywords

Global Digital BankingQuality EngineeringTesting StrategiesTest Data Management

Tech Stack

Tools & technologies

AndroidiOSJavaJenkinsPythonSDLCSelenium

About the role

Key responsibilities & impact

Lead technical support and service in the installation and testing of software, patches, and upgrades to system products
Resolve complex problems and failures in assigned products and technical facilities
Administer, communicate, and document technical support activities
Design, implement, and maintain processes for daily backup, recovery, data security, and disaster recovery functions
Develop and maintain automation scripts using Java or C#, Selenium for web UI testing, and Appium for native mobile testing on iOS and Android
Design and execute BDD-style test scenarios with Cucumber
Develop and maintain API test automation using Rest Assured, validating RESTful web services with dynamic payloads, headers, and assertions
Develop and maintain database validations to ensure data integrity across backend systems and test environments
Integrate automation suites into CI/CD pipelines such as GitLab and Jenkins
Analyze test results, identify root causes of failures, and assist with defect resolution
Collaborate cross-functionally to define testing strategies, test artifact deliverables, automation acceptance, and quality gates
Champion quality engineering principles, including shift-left testing, test data management, and early automation adoption

Requirements

What you’ll need

Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer
Strong knowledge of programming using OOPS concepts
7 years of experience testing mobile apps on iOS and Android
Hands-on experience in Selenium WebDriver
Strong client-server, web, and mobile QA experience
Relevant experience testing native mobile applications
Demonstrated experience with Mobile Automation (Appium) preferred
Experience with defect tracking and management tools, specifically JIRA
Experience with automation testing tools for functional regression and system testing
Experience in root cause analysis and defect diagnosis techniques
Ability to document software defects and report defects to developers and project manager
Strong knowledge of Agile and Iterative software development life cycle practices
Experience streamlining testing through automation and setting goals to reduce time and effort
Solid domain knowledge in Global Digital Banking applications
Additional skills: Java, Python, Automation Testing, Database validation, Integration testing, Selenium, Jira, Git, APIs, BDD/Gherkins

Benefits

Comp & perks

Competitive, thoughtfully designed, and quality benefits program
Benefits information available at https://jobs.firstcitizens.com/benefits