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First Citizens Bank

Senior Compliance Analyst – Electronic Communications Surveillance

First Citizens Bank

. Review escalated electronic communications generated through the Firm's surveillance program .

Posted 11/2/2026full-timeRemote • North Carolina • United StatesSenior💰 $90,000 - $120,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in financial compliance and regulatory environments, with a strong focus on electronic communications surveillance, documentation, and trend analysis. Proficient in managing competing priorities while maintaining compliance with industry regulations and firm requirements.

Highest-signal resume keywords
FINRA Series 24 LicenseElectronic Communications ReviewFinancial Compliance ExperienceSurveillance Platforms ExperienceAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Trend AnalysisDocumentation ProcessesQuality AssuranceInvestigative StepsSecurities Industry RegulationsSupervisory ConceptsCase DocumentationThematic ReviewsSurveillance ProjectsEscalation Procedures
Soft Skills
Strong Organizational SkillsAnalytical SkillsCommunication SkillsAbility to Manage Competing Priorities
Tools & Technologies
Surveillance PlatformsCase Management PlatformsWorkflow Platforms
Certifications & Qualifications
FINRA Series 24 LicenseInsurance LicensingLife & Health Experience
Industry Keywords
Broker-Dealer ComplianceRIA ComplianceFINRA Rules 2210FINRA Rules 3110Regulatory Risk Management

About the role

Key responsibilities & impact
  • Review escalated electronic communications generated through the Firm's surveillance program
  • Document review findings, investigative steps, and disposition decisions
  • Escalate potentially inappropriate communications, conduct concerns, and supervisory issues
  • Support reviews related to off-channel communications and repatriated communication records
  • Assist with thematic reviews, surveillance projects, and branch inspection support
  • Participate in trend analysis, reporting, and metric development
  • Support surveillance reconciliation, quality assurance, and documentation processes
  • Maintain accurate records and case documentation in accordance with Firm requirements
  • Partner with Compliance and business stakeholders to support timely and effective supervision of electronic communications across the Firm

Requirements

What you’ll need
  • Bachelor's Degree and 4 years' experience OR High School Diploma or GED/Equivalent and 8 years' experience in Analytics, Financial Compliance/Regulatory environment
  • FINRA Series 24 license required
  • 1-3 years BD and/or RIA experience, ideally within supervision or Compliance
  • Basic understanding of securities industry regulations and supervisory concepts
  • Strong organizational, analytical, and communication skills
  • Ability to manage competing priorities in a fast-paced environment
  • Broker-dealer or RIA compliance experience preferred
  • Experience reviewing electronic communications, account activity, correspondence, or supervisory exceptions preferred
  • Familiarity with FINRA Rules 2210 and 3110 preferred
  • Experience using surveillance, case management, or workflow platforms preferred
  • Insurance Licensing/Life & Health experience preferred
  • Interest in pursuing a long-term career in compliance, supervision, and regulatory risk management

Benefits

Comp & perks
  • Variable incentives, bonuses, benefits, and/or other awards may be included in total compensation
  • Competitive, thoughtfully designed and quality benefits program