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Senior Software Engineer
First Citizens Bank. Enhance department systems, processes, and applications .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and supporting Hyland OnBase solutions, including Workflow, WorkView, and REST API integrations. Proficient in software application development using Microsoft .NET technologies and experienced in managing production environments and system modifications.
Highest-signal resume keywords
Hyland OnBase DevelopmentMicrosoft .NET (C#)REST API IntegrationsWorkflow AutomationSystem Development Life Cycle (SDLC)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Hyland OnBase SolutionsMicrosoft .NETASP.NET CoreJavaScriptHTML 5XMLSQL ScriptingPowerShell ScriptingWorkflow AdministrationDocument Management
Soft Skills
Collaborative RelationshipsTechnical Support
Tools & Technologies
Microsoft Team Foundation Server (TFS)Azure DevOpsGitServiceNowEnterprise Middleware Platforms
Certifications & Qualifications
Hyland OnBase CertificationsOCSAOCABOCWA
Industry Keywords
Enterprise Content ManagementIntelligent Document ProcessingRecords ManagementWorkflow Automation Best PracticesHigh-Availability Production Environments
Tech Stack
Tools & technologiesASP.NETAzureJavaScriptMS SQL ServerSDLCServiceNowSQLTFSUnity.NET
About the role
Key responsibilities & impact- Enhance department systems, processes, and applications
- Construct software modules, develop testing methods, and design materials
- Provide feature time estimates and assist with implementing system modifications
- Execute test plans to validate application functions
- Design, develop, and support Hyland OnBase solutions including Workflow, WorkView, DIP, Unity Forms, Application Enabler, and custom integrations
- Collect data related to user requests and determine scope, time estimates, and system impacts
- Evaluate business requirements and translate them into scalable OnBase solutions and automated business processes
- Provide technical support for production systems and resolve reported issues
- Draft system, end-user, and operational documentation
- Support OnBase production environments and troubleshoot workflow processing, document ingestion, integration services, and performance issues
- Participate in the software development life cycle, including software creation, enhancement, implementation, and evaluation
- Serve as a technical resource and subject matter expert on OnBase architecture, Unity API development, REST API integrations, WorkView applications, and ECM best practices
- Provide on-call support primarily for change management implementation and deployment
- May oversee less experienced analysts or assist with special projects
Requirements
What you’ll need- Bachelor's Degree and 4 years of experience in software application development and maintenance OR High School Diploma or GED and 8 years of experience in software application development and maintenance
- Experience developing, administering, and supporting Hyland OnBase solutions
- Experience with workflow automation, integrations, document management, and enterprise content management platforms
- Advanced experience with Microsoft .NET (C#), ASP.NET Core, JavaScript, HTML 5, XML, SQL Scripting, and PowerShell Scripting
- Advanced experience with Hyland OnBase development tools and modules including Workflow, WorkView, Unity Forms, Unity Client, Application Enabler, Document Import Processor (DIP), and Unity API
- Advanced experience developing and supporting OnBase integrations using REST APIs, web services, Microsoft SQL Server, and enterprise middleware platforms
- Experience administering and supporting OnBase environments, including security configuration, lifecycle management, document types, keyword management, queues, and workflow administration
- Advanced experience with Microsoft Team Foundation Server (TFS), Azure DevOps, Git, or similar code repository systems
- Advanced experience with ServiceNow or other information technology ticketing systems
- In-depth knowledge of System Development Life Cycle methodologies (Waterfall and Agile)
- Knowledge of enterprise content management, intelligent document processing, records management, and workflow automation best practices
- Experience supporting high-availability production environments and participating in software upgrades, patching, migrations, and disaster recovery activities
- Ability to be on call 24 hours a day, 7 days a week, on a rotating basis
- Ability to build strong collaborative and productive relationships
- Hyland OnBase certifications are preferred, including OCSA, OCAB, or OCWA
Benefits
Comp & perks- Variable incentives, bonuses, benefits, and/or other awards may be included in total compensation
- Competitive benefits program through First Citizens Bank