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First Citizens Bank

Summer Intern – Outreach Analytics

First Citizens Bank

. Analyze outreach performance using internal and third-party data sources .

Posted 10/7/2026internshipRaleigh • North Carolina • United StatesEntry LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills to assess outreach performance and derive actionable insights from large data sets. Proficient in collaboration and communication to effectively present findings and improvements to stakeholders.

Highest-signal resume keywords
Data AnalysisOutreach AnalyticsProject ManagementWritten CommunicationCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalysisCodingProgrammingResearchProcess ImprovementAnalyticsData Science
Soft Skills
AdaptabilityMultitaskingVerbal Communication
Industry Keywords
FinanceAccountingBusinessMarketingEconomics

About the role

Key responsibilities & impact
  • Analyze outreach performance using internal and third-party data sources
  • Inform improvements and solutions based on outreach analytics
  • Collaborate with the Outreach Analytics team and internal stakeholders
  • Create actionable, data-driven insights and processes to improve banker leads and marketing campaign effectiveness and efficiency
  • Conduct research, analytics, projects, strategy, process review and improvement, and technology enhancements and support
  • Attend professional development, informational, networking, and community service events
  • Complete an assigned project to improve a process or solve a problem
  • Present the assigned project at the close of the internship
  • Prepare and deliver a wrap-up presentation to the division leader and key stakeholders

Requirements

What you’ll need
  • High School Diploma or GED and 1 year of experience
  • Currently enrolled at an accredited collegiate institution during the summer program
  • Ability to work 40 hours per week for the duration of the program
  • Preferred degrees: Finance, Accounting, Business, Marketing, Analytics, Economics, Data Science
  • Rising juniors or seniors preferred
  • Experience working with large data sets and coding/programming preferred
  • Minimum 3.0 GPA preferred
  • Adaptability
  • Written and verbal communication skills
  • Critical thinking skills
  • Ability to multitask
  • Ability to adapt and adjust priorities based on business needs
  • Ability to take direction and absorb information quickly

Benefits

Comp & perks
  • Development opportunities and hands-on work experience
  • Professional development sessions
  • Informational sessions
  • Networking events
  • Community service events
  • Dedicated manager and program manager support
  • Assigned project with opportunity to present results
  • Competitive, thoughtfully designed and quality benefits program