Implementation Consultant – Assets, Inventory

First Due

. Serve as the subject matter expert and Implementation Consultant for the Assets & Inventory module .

Posted 11/6/2026full-timeRemote • United StatesMid-LevelSenior💰 $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Assets & Inventory module configuration and optimization, with a strong focus on apparatus tracking, equipment lifecycle management, and compliance with NFPA standards. Proven ability to manage multiple customer implementations while providing effective solutions and guidance on inventory workflows and regulatory requirements.

Highest-signal resume keywords

Assets & Inventory Module ConfigurationNFPA Standards FamiliarityControlled Substance AccountabilityProject Management SkillsFire or EMS Operations Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Apparatus TrackingEquipment Inventory ManagementInspection Workflow OptimizationMaintenance SchedulingMedication Management PracticesDEA Compliance WorkflowsInventory HierarchiesAsset CategorizationSOGs CompliancePublic Safety Software Platforms

Soft Skills

Analytical SkillsCritical ThinkingAttention to DetailWritten CommunicationVerbal Communication

Industry Keywords

Fire OperationsEMS OperationsPublic SafetyInventory WorkflowsLifecycle ManagementCompliance RequirementsQuartermaster FunctionsSCBA ManagementPPE Lifecycle ComplianceIncident Reporting

About the role

Key responsibilities & impact

Serve as the subject matter expert and Implementation Consultant for the Assets & Inventory module
Configure and optimize apparatus tracking, equipment inventory, inspection workflows, and maintenance scheduling for new customers
Partner with Implementation Project Managers to implement and launch First Due for Fire and EMS agencies
Advise customers on apparatus and equipment lifecycle management and applicable NFPA standards
Guide agencies on inventory hierarchies, asset categorization, and inspection frequency aligned with SOGs and regulatory requirements
Configure medication and controlled substance inventory tracking, including DEA compliance workflows, expiration date management, chain-of-custody documentation, and par-level replenishment
Provide guidance on maintenance tracking, out-of-service workflows, and integrations with Scheduling, Incident Reporting, and Response modules
Maintain knowledge of module functionality, configuration options, industry best practices, compliance requirements, current and future sprints, and the product roadmap
Document product gaps and collaborate with Product Management on solutions
Participate in regional and national user group meetings virtually and in person
Develop understanding of competitors’ public-safety asset-management and inventory capabilities
Report to the Manager, Implementation Consulting

Requirements

What you’ll need

Must live in the United States
Experience in Fire or EMS operations, with direct exposure to apparatus maintenance programs, equipment tracking, or quartermaster/supply functions strongly preferred
Familiarity with NFPA standards governing apparatus inspection, testing, and maintenance, including NFPA 1911, NFPA 1912, and NFPA 1852
Understanding of common fire and EMS inventory workflows, including daily/weekly checks, SCBA management, and PPE lifecycle compliance
Familiarity with ALS medication management practices, controlled substance accountability, DEA recordkeeping requirements, and EMS formulary tracking
Experience with public safety software platforms or operational technology is a plus
Ability to determine desired customer outcomes and provide an efficient solution path
Strong analytical and critical thinking skills with attention to detail
Excellent written and verbal communication skills, including presenting to groups with varying technical backgrounds
Exceptional project management skills and ability to manage multiple customer implementations simultaneously
Must be authorized to work for any US employer in the United States
Must successfully pass a criminal background check

Benefits

Comp & perks

Medical, dental, and vision coverage
FSA/HSA
401(k)
Flexible PTO
Fully remote workplace
Technology stipend
Opportunities for advancement
Comprehensive compensation and benefits package
Reasonable accommodation during the interview process, if required