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First Intuition

Client Support Administrator – National Clients

First Intuition

. Provide excellent account service to FI clients across commercial and apprenticeship programmes .

Posted 11/6/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong account service capabilities with a focus on client management, effective communication, and attention to detail. Proficient in managing bookings and reports within the accountancy and apprenticeship sectors while adhering to safeguarding policies.

Highest-signal resume keywords
Account ServiceClient ManagementAttention To DetailOrganisational SkillsSafeguarding Commitment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Booking ManagementReport CreationRecord UpdatingInvoice ProcessingClient Support
Soft Skills
Effective CommunicationInterpersonal SkillsTime ManagementWorkload Management
Tools & Technologies
Computer Literacy
Certifications & Qualifications
DBS CheckEnhanced DBS Check
Industry Keywords
Accountancy SectorApprenticeship SectorSafeguarding PolicyPrevent Policy

About the role

Key responsibilities & impact
  • Provide excellent account service to FI clients across commercial and apprenticeship programmes
  • Work with the Client Service Manager – National Clients to complete and send National client bookings, invoices and reports within SLAs
  • Partner with Client Support Co-ordinators – National Clients to meet client needs and requirements
  • Manage student course and exam bookings
  • Create client reports and update records
  • Support the sign-up of new apprentices and students
  • Support additional work as required by management
  • Collaborate with the National Client team leader, coach and tutor delivery team, and Client Service team

Requirements

What you’ll need
  • Effective communicator with excellent interpersonal skills
  • Excellent attention to detail
  • Strong organisational and time management skills
  • Ability to manage own workload
  • Computer literate
  • Understanding of the accountancy sector
  • Experience of working in the apprenticeship sector desirable
  • Successful candidates must complete a DBS check; some roles require an Enhanced check
  • Commitment to safeguarding young people and vulnerable adults
  • Adherence to the Safeguarding and Prevent Policy

Benefits

Comp & perks
  • DBS check provided/required as part of safeguarding and Safer Recruitment processes
  • Employment opportunities and benefits provided without discrimination on protected grounds