Consumer Compliance Analyst

First Mutual Holding Co.

. Support all FMHC affiliates in coordinating and conducting consumer compliance reviews .

Posted 10/2/2026full-timeLakewood • Ohio • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in consumer compliance reviews and a strong understanding of banking laws and regulations. Proficient in conducting compliance risk assessments and implementing regulatory changes through policy development.

Highest-signal resume keywords

Consumer Compliance ReviewsBanking Laws and RegulationsCertified Regulatory Compliance ManagerMS Office ProficiencyMortgage Lending Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Compliance Risk AssessmentConsumer Protection LawsPolicy DevelopmentRegulatory Changes CommunicationCompliance Auditing

Soft Skills

CollaborationCommunicationOrganizational SkillsService OrientationAccountability

Tools & Technologies

EncompassCleartouchNautilus (OnBase)Government Software PortalsInvestor Software Portals

Certifications & Qualifications

Certified Regulatory Compliance Manager

Industry Keywords

Bank Secrecy ActUSA Patriot ActAnti-Money Laundering StatutesFederal Consumer Protection LegislationFinancial Services Auditing

About the role

Key responsibilities & impact

Support all FMHC affiliates in coordinating and conducting consumer compliance reviews
Provide guidance and responses to questions related to consumer protection laws across bank areas
Assist with annual compliance risk assessments to determine yearly compliance reviews and audits
Maintain current knowledge of applicable consumer protection laws and regulations, including proposed and amended regulations
Assist in communicating regulatory changes and updating internal policies and procedures
Support implementation of new laws and regulations through policy and procedure development
Conduct compliance reviews with affiliates throughout the year
Report compliance findings to business unit managers to support prompt corrective action
Provide support to other compliance areas as needed

Requirements

What you’ll need

2 to 4 years of experience auditing financial services or banking is required
Strong understanding of banking laws, regulations, and guidelines is required
Experience in mortgage lending is preferred
Certified Regulatory Compliance Manager certification is preferred
High School Diploma or equivalent is required
Bachelor’s degree is preferred
Proficiency in MS Office (Outlook, Excel, Word) or similar software is required
Experience with Encompass, Cleartouch, Nautilus (OnBase), and various government and investor software/web portals is preferred
Ability to comply with applicable banking laws and regulations, including the Bank Secrecy Act, USA Patriot Act, anti-money laundering statutes, and federal consumer protection legislation and regulations
Ability to lift and/or move up to 25 pounds occasionally
Necessary competencies: Resilience, Collaboration, Communication, Service Orientation, Quality Focused, Organizational Skills, Accountability

Benefits

Comp & perks

Full-time employment
Hybrid work arrangement: 3 days per week in the Lakewood office and 2 days working remotely