Business Systems Lead

First Stop Health

. Turn fragmented processes and systems across Finance, Human Resources, Legal, and Compliance into an integrated, scalable operating environment .

Posted 9/25/2026full-timeRemote • United StatesSeniorWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Turn fragmented processes and systems across Finance, Human Resources, Legal, and Compliance into an integrated, scalable operating environment
Own the corporate functions systems roadmap and backlog
Build and maintain an inventory of systems, owners, vendors, contracts, integrations, data flows, workflows, dependencies, risks, and improvement opportunities
Recommend priorities based on business impact, employee experience, risk, effort, and dependencies
Lead cross-functional discovery and translate business problems into requirements, process maps, decision points, solution options, and future-state designs
Design workflows that reduce manual work, duplicate effort, reconciliation, inconsistent decisions, and fragmented ownership
Design data, event, and action flows between HRIS, finance and accounting, legal, compliance, and related enterprise systems
Define integration and workflow automation requirements and partner with Data Engineering and reporting teams on operational data movement
Lead initiatives through discovery, design, implementation, testing, release, adoption, and outcome measurement
Manage scope, plans, dependencies, risks, decisions, stakeholder communication, work packages, requirements, acceptance criteria, and delivery plans
Coordinate shared delivery resources, provide coaching, review quality, and accept completed work
Perform targeted configuration, low-code workflow and automation, reporting, data cleanup, imports, and reconciliation
Plan and coordinate user acceptance testing, release readiness, documentation, training, and adoption
Ensure break-fix, access, security, compliance, and data pipeline work reaches the appropriate owner
Serve as functional systems lead for the corporate functions portfolio
Evaluate platform capabilities and vendor offerings and guide implementation and organizational change
Manage vendor and implementation-partner performance, usage, licensing, contracts, and renewals
Partner with IT Operations, Data Engineering, Information Security, Compliance, Finance, Human Resources, Legal, and application administrators

Requirements

What you’ll need

Bachelor's degree in business, information systems, technology, finance, operations, or a related field preferred; equivalent relevant experience will be considered
Minimum of 5 years of progressive experience in business systems, enterprise applications, business analysis, solution design, operations technology, or a related role
Proven record of turning complex, fragmented, cross-functional processes into scalable, well-owned solutions with measurable business results
Experience owning a systems roadmap or backlog and leading multi-system initiatives from discovery through adoption and measurement
Strong functional experience with HRIS and finance or accounting platforms
Experience with payroll and benefits, ERP, procurement, contract lifecycle management, or legal and compliance systems is preferred
Experience designing integrations and workflow automation
Experience leading vendors or implementation partners
Experience participating in contract and renewal decisions
Experience in healthcare or another regulated environment is preferred
Strategic and systems thinking connecting business outcomes, process, data, controls, and technology
Strong cross-functional discovery, facilitation, requirements definition, process mapping, and solution design skills
Ability to move between executive-level roadmaps and detailed execution, influence without formal authority, and own outcomes delivered through other teams and partners
Working knowledge of integration patterns, source-of-truth design, data quality, reconciliation, and enterprise analytics environments
Vendor and commercial judgment, project leadership, prioritization, release coordination, documentation, training, and change adoption

Benefits

Comp & perks

Various health and medical coverage options
Dental and vision coverage
Disability and life coverage
Monthly medical waiver allowance for employees who waive medical coverage
Remote-first work environment
Flexible paid time off, including Summer Fridays
Employer match 401(k) plan
Monthly phone stipend
First Stop Health membership benefit providing Urgent Care, Mental Health, and Primary Care from the first day