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Senior Accountant
First Stop Health. Own monthly billing cycles, broker commission payments, sales commission verification, and accounts receivable duties including collections .
Tech Stack
Tools & technologiesOracle
About the role
Key responsibilities & impact- Own monthly billing cycles, broker commission payments, sales commission verification, and accounts receivable duties including collections
- Generate and distribute customer invoices bi-monthly accurately and on schedule
- Process quarterly, semi-annual, and annual invoices and calculate eligible true-ups
- Manage monthly self-billing processes, including validating customer-reported headcounts and payments
- Manage the billing inbox and respond to internal and external inquiries
- Review billing data, customer configurations, pricing, headcounts, and contract terms to identify and resolve discrepancies
- Collaborate with Client Success, Sales, RevOps, and Analytics on complex billing issues and billing experience improvements
- Process Savings Guarantee and miscellaneous credit memos with manager approval as needed
- Recommend process, system, or reporting improvements to reduce recurring billing issues and manual work
- Post ACH payments daily using the Cash Application tool in Ordway
- Follow up on over/under payments and past-due accounts
- Complete vendor forms, collect ACH Collection forms, and maintain bank templates
- Process ACH Collection payments bi-monthly using Treasury Software
- Process returns and resolve banking information issues with customers
- Assist with posting lockbox payments as needed
- Calculate and accrue broker commissions monthly
- Gather broker banking and contact information and process quarterly commission payments and statements
- Coordinate with brokers, Sales, RevOps, and Client Success regarding commission inquiries, adjustments, and corrections
- Support month-end and year-end financial close activities for broker and sales commissions
- Gather data on new go-live and closed-won deals and calculate monthly sales commissions
- Review sales commission calculations with RevOps and enter monthly journal entries
Requirements
What you’ll need- Bachelor’s degree in Accounting, Finance, or related field
- 4–6 years of progressive billing, accounts receivable, collections, and accounting experience
- Experience managing high-volume billing cycles and resolving customer billing discrepancies
- Strong accounts receivable and collections experience, including customer outreach, payment follow-up, and cash application
- Experience calculating, processing, and reconciling broker and/or sales commissions preferred
- Proficiency with accounting software such as NetSuite, SAP, Oracle, or QuickBooks
- Excel skills including formulas, pivot tables, and data analysis
- Ability to work independently and collaboratively across teams
- Ability to communicate professionally and clearly with customers, brokers, and internal stakeholders
Benefits
Comp & perks- Various health and medical coverage options
- Dental and vision coverage
- Disability and life coverage
- Monthly medical waiver allowance for employees who waive medical coverage
- Remote-first work environment
- Flexible paid time off
- Summer Fridays
- Employer match 401(k) plan
- Monthly phone stipend
- First Stop Health virtual care membership benefit from the first day, including Urgent Care, Mental Health, and Primary Care