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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Attendee Data Management and Event Technology, with a strong focus on project management, client communication, and data accuracy. Proficient in utilizing registration website platforms and Microsoft Office, particularly Excel, to enhance event execution and analytics.
Highest-signal resume keywords
Attendee Data ManagementEvent Technology ProficiencyMicrosoft Office Advanced ProficiencyProject ManagementClient Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Event Registration ManagementData Accuracy ManagementList GenerationEvent AnalyticsHTML KnowledgeCSS Knowledge
Soft Skills
Strong Written CommunicationStrong Oral CommunicationInnovative ThinkingSelf-StarterFlexibility
Tools & Technologies
CventSplashCertainAventriEventbrite
Industry Keywords
Event PlanningClient ManagementVendor ManagementOnsite Event SupportPost-Event Surveys
About the role
Key responsibilities & impact- Implement and project-manage event registration websites, app builds, and other technology components for assigned events
- Troubleshoot technical issues
- Manage client communications, including save-the-dates, invitations, registration, and confirmations
- Manage databases for information consistency, data accuracy, and list generation
- Communicate with internal and external clients and respond to queries within agreed service level agreements
- Work with the Event Delivery team on program logistics, production, and implementation
- Manipulate lists to provide registration data, year-on-year statistics, and event analytics insights
- Coordinate name badges, tent cards, place cards, departure notices, email confirmations, agendas, and signage
- Support registration desk flow design and setup, including onsite event support
- Serve as lead contact for attendee management and technology vendors before and during execution
- Create and distribute post-event client surveys
- Follow standard operating procedures and compliance processes; maintain comprehensive event files and precise records
- Review and manage third-party vendor invoice reconciliation
- Provide clients with cost savings and value adds when possible
- Track and maintain project time accurately
- Assist with training new joiners and mentoring existing team members
- Keep current on emerging technologies, popular culture, and trends and inform team members
- Domestic and/or international travel may be required, up to 40%
Requirements
What you’ll need- 5+ years of experience in Attendee Data Management and Event Technology, including entry level meeting planning and coordination with registration and event technology
- Advanced proficiency in Microsoft Office, with a focus on Excel
- Proficiency with registration website platforms such as Cvent, Splash, Certain, Aventri, Eventbrite, and other registration website platforms
- General knowledge of HTML and CSS is a plus, but not required
- Ability to manage multiple projects simultaneously
- Strong written and oral communication skills at all levels
- Motivated self-starter able to take direction and work independently
- Ability to think innovatively
- Flexible and willing to work outside normal business hours, including evenings and weekends
- Willingness to travel when required to be on-site at events
- Must reside in the US and be able to work EST hours
Benefits
Comp & perks- Medical, Dental & Vision, including a high deductible health plan (HDHP) with a health savings account (HSA)
- 401 (k)
- Five Flexible Spending Accounts Options
- Generous Paid Time Off Allowance
- Employee Assistance Program (EAP)
- Life, Disability & Pet Coverages
- Wellness Stipend
- Mobile Phone Allowance
- Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
- Aura Identity Theft Protection
- Discretionary Bonus Structure
- Global opportunities to work on projects across different locations
