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Factory Service Technician
Fisher & Paykel Appliances. Serve as the F&P brand ambassador for appliance repairs in clients' homes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in appliance repair and troubleshooting, with a strong focus on Fisher & Paykel products. Capable of managing inventory, completing service documentation, and effectively communicating with clients and team members.
Highest-signal resume keywords
Appliance Repair ExperienceTroubleshooting SkillsValid Driver's LicenseEPA Certification for Refrigeration RepairsFisher & Paykel Product Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Appliance RepairTroubleshootingReading SchematicsUsing Diagnostic ToolsCompleting Service Documentation
Soft Skills
Customer CommunicationCollaborationProblem-Solving
Tools & Technologies
Diagnostic EquipmentRepair Tools
Certifications & Qualifications
EPA Certification for Sealed System Refrigeration
Industry Keywords
Fisher & PaykelAppliance RepairService DocumentationInventory Management
About the role
Key responsibilities & impact- Serve as the F&P brand ambassador for appliance repairs in clients' homes
- Assess and fix Fisher & Paykel products in customers' homes
- Act as the first customer-facing representative for appliance repairs
- Drive F&P-branded vans to appointments and repair products within the territory
- Manage van stock and spare parts inventory, including ordering parts when needed
- Complete service paperwork and documentation promptly
- Communicate progress and obstacles to clients and the internal team
- Maintain product knowledge through training media, service manuals, and training sessions
- Collaborate with the sales team to service dealers within the territory
Requirements
What you’ll need- One to three years of appliance repair and troubleshooting experience
- Ability to read, interpret, and understand schematics, diagrams, and related documents
- Ability to use tools and equipment for diagnosing and completing repairs
- Must have a valid driver's license and acceptable motor vehicle record
- Licensed with EPA for sealed system refrigeration repairs preferred but not required
- Experience servicing Fisher & Paykel appliances preferred
Benefits
Comp & perks- Competitive medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401K with company match
- Paid vacation/time off
- 12 company holidays per year
- 26 weeks' paid parental leave for primary caregivers
- Flexible return to work with reduced hours at full pay
- Four weeks of paid leave for partners
- Wellness initiatives, including Fuel Up Fridays
- Company-paid subscription to Calm
- No-Meeting Fridays
- Personalized healthcare support
- Exclusive employee discounts on all F&P products
- Pet perks
- Leadership and career development programs
- Role-specific company bonus
- Company vehicle for service territory appointments