FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Service Technician
Fisher & Paykel Appliances. Deliver outstanding customer experiences while representing the Fisher & Paykel brand in customers' homes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in diagnosing and repairing appliances, with a strong focus on customer service and communication. Maintains compliance with safety standards and effectively manages service documentation and tools.
Highest-signal resume keywords
Appliance ServicingHVAC ExperienceTroubleshooting SkillsCustomer Service SkillsTechnical Trade Qualification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Diagnosing AppliancesRepairing AppliancesFault-FindingTesting EquipmentService Documentation
Soft Skills
Communication SkillsIndependenceCollaboration
Tools & Technologies
Diagnostic ToolsMobile TechnologyService Management Tools
Certifications & Qualifications
Current Driver's LicenceRelevant Technical Trade Qualification
Industry Keywords
RefrigerationElectricalGasPlumbingSafety Standards
About the role
Key responsibilities & impact- Deliver outstanding customer experiences while representing the Fisher & Paykel brand in customers' homes
- Diagnose, troubleshoot, repair, and test appliances and other supported products within training, capability, and licensing requirements
- Explain diagnoses, recommendations, and repair outcomes to customers
- Use approved diagnostic tools, technical information, and repair methods
- Maintain accurate job records, service documentation, and parts usage information
- Manage van stock, tools, testing equipment, and company assets
- Collaborate with technical support, service operations, and training teams
- Identify recurring product or service issues and provide feedback for continuous improvement
- Maintain safety, compliance, and professionalism standards
- Visit customer homes and service locations across an assigned service territory
Requirements
What you’ll need- Experience diagnosing and repairing products in a customer-facing technical service environment
- HVAC, refrigeration, appliance servicing, electrical, gas, plumbing, or related technical trade experience
- Strong fault-finding and troubleshooting skills
- Ability to work independently and manage your own schedule effectively
- Excellent customer service and communication skills
- Confidence using digital systems, mobile technology, and service management tools
- Strong commitment to safety, quality, and continuous improvement
- Relevant appliance service, electrical, refrigeration, HVAC, gas, plumbing, or technical trade qualification
- Current licences, registrations, endorsements, or certifications relevant to the work undertaken
- Current driver's licence
Benefits
Comp & perks- Ongoing product and technical training
- Opportunity to expand expertise across multiple product categories
- Supportive leadership and collaborative team environment
- Career development opportunities within a global organisation
- Generous employee product discounts for you, your friends, and family