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FISPAN

Product Enablement Specialist – Co-op

FISPAN

. Draft, edit, and maintain Product Guides and “How-To” articles for embedded banking tools .

Posted 9/28/2026internshipVancouver • CanadaEntry Level💰 CA$3,000 - CA$4,000 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong writing and communication skills to create user-friendly documentation and training materials for embedded banking tools. Proficient in managing project lifecycles and collaborating with product teams to enhance user enablement.

Highest-signal resume keywords
Clear And Concise WritingUser Enablement Materials DevelopmentJira ExperienceConfluence ExperienceLMS Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technical WritingDocumentation ManagementTraining Material DevelopmentVideo EditingScreen Recording
Soft Skills
Attention To DetailCommunication SkillsCuriosityAbility To Explain Complex Ideas Simply
Tools & Technologies
LMSJiraConfluenceAgile MethodologiesScrum Framework
Industry Keywords
FinTechBanking InfrastructureProduct GuidesHow-To ArticlesCustomer-Facing Experience

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Draft, edit, and maintain Product Guides and “How-To” articles for embedded banking tools
  • Support development of training materials, including slide decks, videos, product tours, and interactive modules
  • Assist in managing enablement project lifecycles and synchronize documentation with product releases
  • Organize and optimize the internal LMS or documentation knowledge base
  • Collaborate with Product teams to translate technical features into user enablement materials
  • Gather feedback on training materials and documentation to identify improvements and clarifications
  • Support partners, clients, internal teams, and bank partners in understanding FISPAN’s platform

Requirements

What you’ll need
  • Currently enrolled in a post-secondary program; Business, Communications, Computer Science, or English/Professional Writing preferred
  • Clear, concise, and professional writing and communication skills
  • Ability to explain complex ideas simply
  • Willingness to learn new software platforms or ERP systems
  • Experience with Jira, Confluence, or an LMS is a major plus
  • Ability to manage multiple tasks with high attention to detail
  • Curiosity about FinTech and global banking infrastructure
  • Ability to work from the downtown Vancouver office
  • Experience with screen-recording/video editing tools is a bonus
  • Interest in Agile or Scrum project management frameworks is a bonus
  • Previous customer-facing or tutoring experience is a bonus

Benefits

Comp & perks
  • Semi-annual bonus plan
  • Equity grants
  • Mentorship and professional network development
  • Career ownership, autonomy, and impactful projects
  • Modern MacBook and Apple equipment
  • Downtown Vancouver office with coastal views
  • Access to building fitness center
  • Fully stocked cupboards
  • Weekly catered team lunches
  • Daily JJ Bean coffee runs
  • Inclusive culture and DEI commitment