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FIT Economia de Energia

Customer Success Assistant

FIT Economia de Energia

. Provide initial Level 1 support to customers .

Posted 10/6/2026full-timeBelo Horizonte • BrazilMid-LevelSenior💰 R$1,621 - R$3,200 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong verbal and written communication skills while providing Level 1 customer support. Familiar with HubSpot and Blip to ensure efficient handling of customer requests and a positive experience.

Highest-signal resume keywords
Level 1 Customer SupportStrong Verbal Communication SkillsStrong Written Communication SkillsFamiliarity With HubSpotFamiliarity With Blip

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Customer ServiceProblem SolvingAttention To Detail
Certifications & Qualifications
High School Diploma
Industry Keywords
Customer ExperienceEscalation ProceduresOn-Site AvailabilityWeekend AvailabilityHoliday Availability

About the role

Key responsibilities & impact
  • Provide initial Level 1 support to customers
  • Offer prompt assistance and answer questions clearly and efficiently
  • Ensure customer requests are handled with care
  • Escalate requests to the appropriate department when necessary
  • Deliver a positive and efficient customer experience

Requirements

What you’ll need
  • High school diploma
  • Strong verbal and written communication skills
  • Familiarity with HubSpot and Blip
  • Availability to work weekends and holidays on a rotating schedule
  • Availability to work on-site Monday through Friday, from 8:00 a.m. to 6:00 p.m., during the first 45 days of training

Benefits

Comp & perks
  • Meal/Food Allowance
  • Flexible Mobility Allowance
  • Transportation or Fuel Allowance
  • Birthday Month Day Off
  • Energy Bill Savings
  • SulAmérica Health Insurance
  • Dental Insurance
  • Life Insurance
  • Gympass | Wellhub
  • Discount on Pet Health Insurance Plans
  • University Partnerships
  • Language Course Discounts
  • Internal Development Platform
  • Food and Dining Benefits Platform
  • Shopping Club