Customer Service – Seasonal

Five Star Solutions

. Answer telephone calls from customers inquiring about clients’ goods and services .

Posted 10/19/2026contractRemote • United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with the ability to manage high volumes of calls while maintaining professionalism and efficiency. Proficient in using computer systems and tools to address customer inquiries and provide solutions.

Highest-signal resume keywords

Customer Service ExperienceStrong Phone Communication SkillsActive ListeningBasic Computer SkillsCall Center Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer SupportUpselling ProductsResearching SolutionsHandling Inbound CallsManaging Outbound Calls

Soft Skills

Professional AttitudeQuick LearnerAbility to Work IndependentlyMaintaining ComposurePunctuality

Tools & Technologies

Windows 10USB HeadsetHigh-Speed InternetAntivirus SoftwareFirewall

Industry Keywords

Call CenterCustomer InteractionCommunication ScriptsCross-TrainingClient Resources

About the role

Key responsibilities & impact

Answer telephone calls from customers inquiring about clients’ goods and services
Provide high-quality service with a helpful, professional attitude
Assist clients with seasonal holiday ordering, from fruit baskets to steaks
Manage large amounts of inbound or outbound calls in a timely manner
Address customer questions and concerns through phone, email, and/or chat
Follow communication scripts when handling different topics
Identify customer needs, clarify information, research, and provide solutions or alternatives
Access company and client resources to accurately handle calls
Upsell products when opportunities arise
Switch between tasks without losing efficiency or composure
Maintain punctuality and attendance at all scheduled times
Remain positive and professional in customer interactions
Cross-train as requested

Requirements

What you’ll need

Previous 3–6 months customer service or customer support experience preferred
Previous 3–6 months call center or office background experience a plus
Basic computer skills
Quick learner and able to work independently
Strong phone and verbal communication skills along with active listening
Must be 18 years of age
Background check required, applicable with state and federal laws
Must provide own equipment and workspace
Verified secure, reliable, dedicated high-speed internet service
Established dedicated work area with desk, chair, electrical outlet, and direct LAN connection
Intel Core i5-8250U Series processor or greater
8GB memory on Windows 10 or higher 64 bits
Screen resolution of 1280x768 or higher; one monitor required, dual monitors preferred
USB headset
Laptop or desktop required; no Chromebooks, netbooks, or tablets
Up-to-date antivirus software installed and recent scan completed
Firewall enabled

Benefits

Comp & perks

Shift differential (extra $1/hr nights & wkds)
Paid training (typically 1–3 days)
Opportunity to transition to regular full-time or part-time employment pending attendance, performance, and business needs
Work-at-home arrangement
EOE/Veterans/Disabled/LGBT employer
E-verify program participation