Customer Service – Temporary

Five Star Solutions

. Answer telephone calls from customers inquiring about clients' goods and services .

Posted 11/11/2026full-timeRemote • United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with the ability to manage high call volumes while maintaining professionalism and composure. Proficient in utilizing technology and communication tools to effectively assist clients and provide solutions.

Highest-signal resume keywords

Customer Service ExperienceStrong Phone Communication SkillsActive ListeningBasic Computer SkillsCall Center Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Computer SkillsCall Center ExperienceCustomer Service ExperienceUpselling ProductsTask Management

Soft Skills

Professional AttitudeQuick LearnerAbility to Work IndependentlyMaintaining ComposurePositive Interaction

Tools & Technologies

Intel® Core™ i5-8250U ProcessorWindows 10 or 11Dual MonitorsUSB DSP HeadsetHigh-Speed Internet Service

Industry Keywords

Inbound CallsCommunication ScriptsCustomer InquiriesBackground CheckPunctuality

About the role

Key responsibilities & impact

Answer telephone calls from customers inquiring about clients' goods and services
Provide high-quality service with a helpful, professional attitude
Assist clients with inquiries on debit card incentives, orders, and balances
Manage large amounts of inbound calls in a timely manner
Follow communication scripts when handling different topics
Identify customers' needs, clarify information, research, and provide solutions or alternatives
Access company and client resources to accurately handle calls
Upsell products when opportunities arise
Change efficiently between tasks while maintaining composure
Maintain punctuality and attendance at all scheduled times
Remain positive and professional in customer interactions
Cross-train as requested

Requirements

What you’ll need

Previous 3-6 months customer service or customer support experience preferred
Previous 3-6 months call center or office background experience a plus
Basic computer skills
Quick learner and able to work independently
Strong phone and verbal communication skills along with active listening
Must be 18 years of age
A background check applicable with state and federal laws will be required
Must provide your own equipment and workspace
Verified secure, reliable, dedicated high-speed internet service
Established dedicated work area with desk, chair, electrical outlet, and direct LAN connection
Intel® Core™ i5-8250U Series processor or greater
8GB memory on Windows 10 or 11 64 bits
Screen resolution of 1280x768 or higher
Dual monitors
USB DSP headset
Laptop or desktop; no Chromebooks, netbooks, or tablets
Up-to-date antivirus software with a recent scan completed
Enabled firewall
Hardwired connection to modem or router; no Wi-Fi or extenders
Must be available to work on the first and last business day of each month

Benefits

Comp & perks

Shift differential (extra $1/hr nights & wkds)
Paid Training (typically 2-5 days in length)
Full-time or part-time temporary scheduling (20-40 hours per week)