Customer Service, Temporary Part Time, Evenings

Five Star Solutions

. Successfully answer telephone calls from customers inquiring about goods and services from Five Star Call Centers’ clients .

Posted 10/14/2026part-timeRemote • United StatesSeniorLead💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong phone and verbal communication skills, active listening, and the ability to manage high volumes of inbound calls while providing exceptional customer service. Proficient in utilizing basic computer skills to access resources and handle inquiries effectively.

Highest-signal resume keywords

Customer Service ExperienceCall Center ExperienceStrong Phone Communication SkillsActive ListeningBasic Computer Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Professional AttitudeQuick LearnerAbility to Work IndependentlyPunctualityComposure Under Pressure

Industry Keywords

Inbound CallsCustomer SupportUpsellingCommunication ScriptsCross-Training

About the role

Key responsibilities & impact

Successfully answer telephone calls from customers inquiring about goods and services from Five Star Call Centers’ clients
Provide high-quality service with a helpful, professional attitude
Assist clients with inquiries on debit card incentives, orders, and balances
Manage large amounts of inbound calls in a timely manner
Follow communication scripts when handling different topics
Identify customers’ needs, clarify information, research, and provide solutions and/or alternatives
Access company and client resources to accurately handle calls
Seize opportunities to upsell products when they arise
Change from one task to another without loss of efficiency or composure
Maintain punctuality and attendance at all scheduled times
Remain positive and professional in customer interactions
Cross-train as requested

Requirements

What you’ll need

Previous 3-6 months customer service or customer support experience preferred
Previous 3-6 months call center or office background experience a plus
Basic computer skills
Quick learner and able to work independently
Strong phone and verbal communication skills along with active listening
Must be 18 years of age
A background check applicable with state and federal laws will be required
Bring Your Own Device
Must live in Alabama, Georgia, Idaho, Iowa, Indiana, Kansas, Louisiana, Michigan, Mississippi, Missouri, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, or Wyoming
Must be available to work 3p-7p CST, Monday-Friday and every other weekend
Must be available on the first and last business day of each month

Benefits

Comp & perks

Shift differential (extra $1/hr nights & wkds)
Paid Training (typically 2-5 days in length from 8:00am-5:00pm CST)