Customer Service, Temporary Part Time Evenings

Five Star Solutions

. Answer telephone calls from customers inquiring about goods and services from Five Star Call Centers' clients .

Posted 10/14/2026part-timeRemote • United StatesSeniorLead💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on effective communication and problem-solving. Capable of managing high call volumes while maintaining professionalism and composure.

Highest-signal resume keywords

Customer Service ExperienceCall Center ExperienceStrong Verbal Communication SkillsActive ListeningBasic Computer Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Professional AttitudeQuick LearnerAbility to Work IndependentlyPunctualityComposure Under Pressure

Tools & Technologies

Bring Your Own Device (BYOD)

Industry Keywords

Inbound CallsCustomer InquiriesUpsellingCommunication ScriptsCross-Training

About the role

Key responsibilities & impact

Answer telephone calls from customers inquiring about goods and services from Five Star Call Centers' clients
Provide high-quality service with a helpful, professional attitude
Assist clients with inquiries on debit card incentives, orders, and balances
Manage large amounts of inbound calls in a timely manner
Follow communication scripts when handling different topics
Identify customers' needs, clarify information, research, and provide solutions and/or alternatives
Access company and client resources to accurately handle calls
Upsell products when opportunities arise
Change efficiently between tasks while maintaining composure
Maintain punctuality and attendance at all scheduled times
Remain positive and professional in customer interactions
Cross-train as requested

Requirements

What you’ll need

Previous 3-6 months customer service or customer support experience preferred
Previous 3-6 months call center or office background experience a plus
Basic computer skills
Quick learner and able to work independently
Strong phone and verbal communication skills along with active listening
Must be 18 years of age
A background check applicable with state and federal laws will be required
Bring Your Own Device (BYOD) capability
Must be available to work on the first and last business day of each month
Must be available for work hours of 3p-7p CST, Monday-Friday and every other weekend

Benefits

Comp & perks

Shift differential (extra $1/hr nights & wkds)
Paid Training (typically 2-5 days in length from 8:00am-5:00pm CST)