Customer Service, Temporary Part Time, Evenings

Five Star Solutions

. Answer telephone calls from customers inquiring about clients’ goods and services .

Posted 10/14/2026part-timeRemote • United StatesSeniorLead💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong phone and verbal communication skills, active listening, and the ability to manage high volumes of inbound calls while providing exceptional customer service. Proficient in handling inquiries, upselling products, and maintaining professionalism in all interactions.

Highest-signal resume keywords

Customer Service ExperienceCall Center ExperienceStrong Verbal Communication SkillsActive ListeningBasic Computer Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Professional AttitudeQuick LearnerAbility to Work IndependentlyPunctualityComposure Under Pressure

Tools & Technologies

Communication ScriptsCustomer Relationship Management (CRM) Systems

Industry Keywords

Inbound CallsCustomer SupportUpsellingClient ResourcesBackground Check

About the role

Key responsibilities & impact

Answer telephone calls from customers inquiring about clients’ goods and services
Provide high-quality service with a helpful, professional attitude
Assist clients with inquiries on debit card incentives, orders, and balances
Manage large amounts of inbound calls in a timely manner
Follow communication scripts when handling different topics
Identify customers’ needs, clarify information, research, and provide solutions or alternatives
Access company and client resources to accurately handle calls
Upsell products when opportunities arise
Change between tasks without loss of efficiency or composure
Maintain punctuality and attendance at all scheduled times
Remain positive and professional in customer interactions
Cross-train as requested

Requirements

What you’ll need

Previous 3–6 months customer service or customer support experience preferred
Previous 3–6 months call center or office background experience a plus
Basic computer skills
Quick learner and able to work independently
Strong phone and verbal communication skills along with active listening
Must be 18 years of age
A background check applicable with state and federal laws will be required
Must live in one of the eligible states: Alabama, Georgia, Idaho, Iowa, Indiana, Kansas, Louisiana, Michigan, Mississippi, Missouri, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, or Wyoming
Bring Your Own Device required

Benefits

Comp & perks

Shift differential (extra $1/hr nights & wkds)
Paid training, typically 2–5 days in length from 9:00am–6:00pm (EST)