Customer Service, Temporary Part Time, Evenings

Five Star Solutions

. Answer telephone calls from customers inquiring about clients’ goods and services .

Posted 10/14/2026part-timeRemote • United StatesSeniorLead💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service capabilities with a focus on effective communication, active listening, and problem-solving. Proficient in managing high call volumes while maintaining professionalism and efficiency in a remote work environment.

Highest-signal resume keywords

Customer Service ExperienceCall Center ExperienceStrong Phone Communication SkillsActive Listening SkillsBasic Computer Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

ProfessionalismQuick LearnerAbility to Work IndependentlyTask Transitioning

Tools & Technologies

Bring Your Own Device

Industry Keywords

Inbound CallsCustomer InquiriesUpsellingCommunication ScriptsPunctualityAttendanceBackground CheckRemote Work

About the role

Key responsibilities & impact

Answer telephone calls from customers inquiring about clients’ goods and services
Provide high-quality, helpful, and professional customer service
Assist with inquiries about debit card incentives, orders, and balances
Manage large amounts of inbound calls in a timely manner
Follow communication scripts for different topics
Identify customer needs, clarify information, research issues, and provide solutions or alternatives
Access company and client resources to handle calls accurately
Upsell products when opportunities arise
Transition between tasks without losing efficiency or composure
Maintain punctuality and attendance at all scheduled times
Remain positive and professional during customer interactions
Cross-train as requested

Requirements

What you’ll need

Previous 3–6 months of customer service or customer support experience preferred
Previous 3–6 months of call center or office background experience is a plus
Basic computer skills
Quick learner and able to work independently
Strong phone and verbal communication skills
Active listening skills
Must be 18 years of age
Background check required in accordance with state and federal laws
Must live in Alabama, Georgia, Idaho, Iowa, Indiana, Kansas, Louisiana, Michigan, Mississippi, Missouri, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, or Wyoming
Must have a device suitable for the Bring Your Own Device work-at-home arrangement
Availability on the first and last business day of each month
Availability for scheduled hours: 4:00 p.m.–8:00 p.m. EST, Monday–Friday and every other weekend

Benefits

Comp & perks

Shift differential: extra $1/hr for nights and weekends
Paid training, typically 2–5 days
Work-at-home position
Part-time temporary schedule