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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Pricing Operations and Order Management, with a strong focus on validating quote-to-cash processes and maintaining documentation for system configurations. Proficient in executing test cases and collaborating with cross-functional teams to ensure operational readiness and compliance with pricing and order workflows.
Highest-signal resume keywords
Pricing Operations ExperienceSalesforce CPQ KnowledgeQuote-To-Cash Process FamiliarityUser Acceptance Testing (UAT) ParticipationAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Systems AnalysisQuality AssuranceTest Case DevelopmentData ValidationConfiguration Checks
Soft Skills
Clear Written CommunicationProactive ApproachOrganizational Skills
Tools & Technologies
Salesforce CPQConversational AI Tools
Industry Keywords
Order OperationsRevenue RecognitionProfessional Services SystemsAgile Environment
About the role
Key responsibilities & impact- Support pricing operations changes through business requirement review, data validation, configuration checks, and documentation
- Validate pricing-related quote-to-cash changes across quoting, approvals, discounting logic, product configuration, and downstream order execution
- Confirm pricing changes are operationally ready before launch, including impacts to Sales, Deal Desk, Order Operations, Billing, Revenue, and marketplace workflows
- Prioritize pricing-related test cases, identify gaps in business requirements, and document expected system behavior
- Maintain documentation for pricing- and order-related system configurations, dependencies, and release-readiness criteria
- Participate as a Pricing and Order Operations subject-matter expert in user acceptance testing
- Execute assigned test cases and collaborate with go-to-market subject-matter experts
- Develop and maintain test cases for quoting, approvals, signature packets, bookings, marketplace offers, billing, and order management
- Document test results and defects with traceability from business requirement to test outcome
- Provide domain-specific readiness input through the UAT sign-off process
- Maintain the Pricing and Order Operations regression test suite
- Validate order operations across signature packet generation, e-signature routing, booking rules, marketplace offer configuration, and booking-to-order management handoffs
- Partner with IT’s business systems team and the Proposal-to-Order Lead to align order operations rules with pricing, quoting, billing, and revenue systems
- Ensure signature packets and marketplace offers accurately reflect order and pricing terms
- Identify and troubleshoot order operations issues, escalating systemic problems to the appropriate system owner
- Report to the Order Operations & Monetization lead; workload prioritization is owned by that lead
Requirements
What you’ll need- 1–3 years of experience in pricing operations, order operations, business systems analysis, or quality assurance within an agile environment, ideally involving quote-to-cash processes
- Working knowledge of Salesforce CPQ and order management or billing systems, with the ability to read and understand configuration logic without necessarily building it directly
- Strong attention to detail and comfort performing structured, repeatable testing work
- Comfort using conversational AI tools such as Claude, ChatGPT, or internal chatbots, with sound judgment about when human review or decision-making is necessary
- Clear written communication skills, with the ability to document test cases, defects, and sign-off criteria for technical and business audiences
- Proactive and organized approach, with the ability to work across IT, Pricing and Order Operations, Sales, and Deal Desk without heavy oversight
- Exposure to Revenue Recognition or Professional Services systems and processes is a bonus
Benefits
Comp & perks- 100% employer-paid medical insurance
- Generous paid time-off policy (PTO)
- Paid sick time
- Inclusive parental leave policy
- Holidays, including a year end Global Week of Rest
- Volunteer days off
- RSU stock grants
- Professional development and training opportunities
- Company virtual happy hours
- Free food
- Fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform offering therapy, coaching, and self-guided mindfulness exercises for covered employees and covered dependents