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Project Manager, Customer Success
Flagler Health. Rank incoming requests by impact, dependencies, and launch dates, deciding team priorities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing technical and implementation projects, ensuring timely delivery while maintaining clear communication across teams. Proficient in navigating complex integrations and healthcare data systems to drive successful project outcomes.
Highest-signal resume keywords
Project ManagementAPI IntegrationClear CommunicationTriage JudgmentHealthcare Data Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementAPI IntegrationData ModelingImplementation PlanningEHR Systems Experience
Soft Skills
Clear CommunicationRisk ManagementSteady Under Pressure
Industry Keywords
Health-TechClinical SystemsStartup Experience
About the role
Key responsibilities & impact- Rank incoming requests by impact, dependencies, and launch dates, deciding team priorities
- Carry each clinic from first call to fully live, steering the technical work throughout
- Break project scope into schedules with clear owners and dates
- Keep engineering, product, and clinics aligned with clean handoffs
- Surface risks early and escalate before deadlines slip
- Provide internal teams and clinics with clear launch-status updates
- Improve the implementation playbook and route recurring product gaps to engineering
Requirements
What you’ll need- 3-6 years running technical or implementation projects, with complex ones shipped on schedule
- Fluency with APIs, data models, and integrations sufficient to reason about how systems connect
- Clear communication with engineers and non-engineers alike
- Sound triage judgment: what to do now, what to defer, what to escalate
- Ability to stay steady across multiple simultaneous launches
- Healthcare data or health-tech background (bonus)
- Hands-on experience with EHRs or other clinical systems (bonus)
- Experience building at a startup or high-growth company (bonus)
- Must be currently authorized to work in the United States or Canada
- Must not require a visa now or in the future to continue working in the United States or Canada