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M&E Services Coordinator – Fixed Term
Flagship_Group. Coordinate and schedule servicing, repairs and maintenance work .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills to effectively coordinate servicing and maintenance work while ensuring compliance and performance standards are met. Proficient in using scheduling and job management systems to manage customer interactions and maintain accurate records.
Highest-signal resume keywords
Customer-Focused AdministrationScheduling CoordinationMicrosoft Office ProficiencyJob Management SystemsAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Scheduling CoordinationJob ManagementRecord MaintenanceInvoicing SupportPerformance Reporting
Soft Skills
Excellent CommunicationOrganizational SkillsProactive Problem-SolvingCollaborative MindsetAttention to Detail
Tools & Technologies
CRM SystemsMicrosoft Office
Industry Keywords
Service StandardsCompliance DocumentationCustomer InteractionPerformance TargetsValue-for-Money Service Delivery
About the role
Key responsibilities & impact- Coordinate and schedule servicing, repairs and maintenance work
- Manage appointments, follow-ups and rebooking missed visits
- Monitor jobs through to completion and ensure service standards are met
- Maintain accurate records, systems and compliance documentation
- Support invoicing, purchase orders and performance reporting
- Communicate proactively with customers and stakeholders, provide updates and resolve queries
- Work closely with engineers, contractors and internal teams
- Support performance targets, compliance requirements and value-for-money service delivery
- Act as a central point of contact for customers, colleagues, engineers and contractors
- Manage jobs from creation through to completion
Requirements
What you’ll need- Experience in a customer-focused administration, coordination or scheduling role
- Strong organisational skills and ability to manage competing priorities
- Confidence using scheduling, job management or CRM systems
- Microsoft Office proficiency
- Excellent communication skills and ability to build positive working relationships
- Proactive and solutions-focused approach to problem-solving
- Strong attention to detail and commitment to maintaining accurate records
- Collaborative mindset and willingness to support colleagues
- Ability to work Monday to Friday, 40 hours per week
Benefits
Comp & perks- 25 days holiday + Bank Holidays FTE
- Holiday entitlement increasing to 28 days after 5 years service
- Agile working
- Family friendly policies
- Health and wellbeing support
- Opportunities to develop skills and broaden experience