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Quality Assurance Engineer – Heating
Flagship_Group. Carry out technical audits and inspections of heating service, repair, and installation work .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong technical knowledge in heating service, repair, and installation, with a thorough understanding of gas safety legislation and compliance standards. Capable of conducting audits and inspections while providing technical guidance and support to operational teams.
Highest-signal resume keywords
CCN1 QualificationNVQ Level 3 In Gas EngineeringCommercial Gas Qualification (COCN1)Gas Safe Registered PersonStrong Technical Knowledge Across Heating Servicing
ATS Keywords
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Hard Skills
Conducting InspectionsQuality Assurance AssessmentsReport WritingRecord KeepingAnalytical Skills
Soft Skills
Attention To DetailConfident CommunicationAbility To InfluenceCoachingSupport Operational Teams
Certifications & Qualifications
CMDDA1 Unvented Hot Water QualificationHealth & Safety Qualification/AwarenessSSCS Level 3 Gas Audit Qualification
Industry Keywords
Heating ServiceRepairInstallationGas Safety LegislationCompliance StandardsContinuous ImprovementPerformance MonitoringRisk IdentificationCustomer-Focused Service DeliveryTechnical Assurance
About the role
Key responsibilities & impact- Carry out technical audits and inspections of heating service, repair, and installation work
- Assess compliance with industry regulations, standards, and company procedures
- Identify defects, risks, and non-compliance issues, ensuring corrective actions are implemented
- Produce accurate reports and records to support quality assurance and performance monitoring
- Investigate quality concerns and support technical reviews where required
- Provide constructive feedback, coaching, and technical guidance to operational teams
- Analyse trends and performance data to identify opportunities for improvement
- Support a culture of continuous improvement, safety, and customer-focused service delivery
- Provide technical assurance across heating service, repair, and installation activities through site-based and desktop audits
- Work with operational teams to improve service delivery, regulatory compliance, safety, and customer outcomes
Requirements
What you’ll need- CCN1 qualification
- NVQ Level 3 in Gas Engineering (or equivalent)
- CMDDA1 Unvented Hot Water Qualification
- Commercial Gas Qualification (COCN1)
- Gas Safe Registered Person
- Health & Safety qualification/awareness
- SSCS (or equivalent) Level 3 Gas Audit Qualification
- Strong technical knowledge across heating servicing, repairs, and installations
- Thorough understanding of gas safety legislation and compliance standards
- Experience conducting inspections, audits, or quality assurance assessments
- Exceptional attention to detail with the ability to identify risks and areas for improvement
- Strong report-writing and record-keeping skills
- Ability to work independently and effectively manage workloads
- Confident communication and ability to influence and support operational teams
- Strong analytical skills with the ability to identify trends and make recommendations
- Travel throughout the East Region as required
Benefits
Comp & perks- Company vehicle
- 25 days holiday + Bank Holidays
- Holiday entitlement increasing to 28 days per annum after 5 years service
- Family friendly policies
- Health and wellbeing support
- Rewards programme
- Permanent contract