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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management, leveraging customer feedback and data to drive product development and enhance user experience. Proficient in utilizing AI tools for research and prototyping while collaborating effectively with engineering teams.
Highest-signal resume keywords
Product ManagementCustomer Journey MappingAI Tools for PrototypingStakeholder CommunicationData-Driven Decision Making
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product DevelopmentUX DesignPrototypingData AnalysisProblem DefinitionDelivery MeasurementCommercial InsightOpportunity PrioritizationCustomer Feedback IntegrationProduct Discovery
Soft Skills
Strong CommunicationCuriosityInitiativeJudgmentDetail Orientation
Industry Keywords
ProptechFintechInsurtechSaaSTransactional Customer Journeys
About the role
Key responsibilities & impact- Own and develop the roadmap for the product area
- Use customer feedback, data, and commercial insight to identify and prioritise opportunities
- Shape problems and requirements with stakeholders
- Work closely with engineers through delivery
- Map customer journeys and turn ideas into clear flows, prototypes, and early concepts
- Use AI to accelerate research, prototyping, design thinking, documentation, and day-to-day product work
- Break larger opportunities into practical, achievable pieces of work
- Support launches and measure post-launch outcomes
- Use learnings to determine next steps
- Improve adoption, remove friction, and increase product value
- Take ownership of flatfair’s core tenancy protection products, including No Deposit, flatfair Deposit, and Tenant Guarantor
Requirements
What you’ll need- Solid Product experience
- Experience taking product work from problem definition through to delivery and measurement
- Good judgement balancing customer, commercial, and technical needs
- Confidence working closely with software engineers
- Practical understanding of customer journeys, UX, and product discovery
- Confidence using AI tools for research, prototyping, and product development
- Ability to combine data with customer and stakeholder insight
- Strong communication and stakeholder skills
- Curiosity, initiative, and willingness to get into the detail
- Experience in proptech, fintech, insurtech, SaaS, or another business with transactional customer journeys is useful but not essential
Benefits
Comp & perks- Work remotely or from the office in London
- Opportunities for meaningful ownership and continued development as a Product Manager
- Work on established, revenue-generating products with meaningful customer usage and commercial importance
- Small-team environment with close access to engineers, customer-facing teams, partners, and senior decision-makers
