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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administering SaaS platforms and endpoint management for Mac and Windows, with a strong focus on security compliance and automation. Proficient in collaborating across teams to drive solutions and manage vendor relationships effectively.
Highest-signal resume keywords
SaaS Platform AdministrationEndpoint ManagementAutomation ScriptingIT Security Best PracticesCollaboration Across Teams
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SaaS Collaboration ToolsMac Endpoint ManagementWindows Endpoint ManagementAutomation ScriptingEmail Delivery FlowIAM ConceptsRBAC UnderstandingProblem-SolvingAnalytical Skills
Soft Skills
Effective CommunicationCollaboration
Tools & Technologies
JamfIntunePythonPowerShellOkta Workflows
Certifications & Qualifications
Bachelor's Degree in Computer Science
Industry Keywords
Lifecycle ManagementSecurity ComplianceVendor ManagementTechnical Operating Procedures
Tech Stack
Tools & technologiesJamfPython
About the role
Key responsibilities & impact- Administer and provide escalation support for SaaS platforms
- Implement and maintain policies, software deployment, patching, and security compliance for Mac and Windows endpoints using Jamf and Intune
- Own lifecycle management across core collaboration and endpoint management platforms
- Develop automation scripts and workflows using tools such as Python, PowerShell, and Okta Workflows
- Monitor system health, performance, and usage; proactively resolve or escalate issues
- Collaborate with Security, Engineering, HR, and Legal teams to align and integrate SaaS tools
- Perform investigations and discovery across systems for Legal and HR
- Assist in vendor management and product evaluations
- Drive solutions and project work
- Onboard new applications for single sign-on
- Develop and maintain technical operating procedures, policies, and engineering roadmaps
- Work with the Security team to apply security best practices
- Provide Tier 3 IT support
Requirements
What you’ll need- Bachelor's degree in Computer Science or related field (or comparable experience)
- 3+ years of experience supporting SaaS Collaboration tools and Mac and Windows endpoint management
- Ability to communicate and collaborate effectively across technical and non-technical teams
- In-depth knowledge of email delivery flow, IT security, and IAM concepts
- Understanding of RBAC and permissions models across core SaaS applications
- Scripting and automation experience
- Strong problem-solving and analytical skills
Benefits
Comp & perks- Base salary is part of a total rewards package
- Bonus
- Equity
- Comprehensive medical benefits
- Dental benefits
- Flexible time off