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Flint Group

Junior IT Specialist

Flint Group

. Provide user/client PC support through the ticketing system according to defined SLA and company policies, both hands-on and remotely .

Posted 11/10/2026full-timeArden • North Carolina • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in providing user support for Windows-based client systems and Android mobile devices, along with a solid foundation in IT user support, including PC, server, and network troubleshooting. Strong communication skills in English enhance customer service and collaboration in global technical projects.

Highest-signal resume keywords
Windows-Based Client SupportAndroid Mobile Device SupportPC Support and ServicingMicrosoft Office ProficiencyTCP/IP Networking Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
IT User SupportWindows-Based Server SupportActive DirectoryTicketing System ManagementPrinter SupportNetwork TroubleshootingSoftware DeploymentHardware DeploymentTechnical Project ParticipationSLA Compliance
Soft Skills
Customer Service OrientationFriendly PersonalityMultitasking AbilitySelf-MotivatedIndependent Work
Certifications & Qualifications
Driver's License
Industry Keywords
Information TechnologyTechnical SupportOffice Technology ProductsGlobal Technical TeamsBusiness Travel

Tech Stack

Tools & technologies
AndroidTCP/IP

About the role

Key responsibilities & impact
  • Provide user/client PC support through the ticketing system according to defined SLA and company policies, both hands-on and remotely
  • Support OT-related tasks at production sites
  • Deploy approved software and hardware to users according to company IT policies
  • Participate in global technical IT projects
  • Participate in global technical teams
  • Undertake short business travel when required

Requirements

What you’ll need
  • 1-3 years of experience in a similar role
  • Education in Information Technology and/or minimum 3 years of experience within IT user support (PC, server, network)
  • Friendly and outgoing personality, with a good and healthy attitude towards customer service and ability to multitask
  • Self-motivated and able to work independently, with strong interest in technology
  • Strong knowledge of and support for Windows-based client systems
  • Experience supporting Android-based mobile devices
  • Basic knowledge of supporting Windows-based servers, Microsoft Office, TCP/IP networks, and Active Directory
  • Experience supporting and servicing PCs, printers, and other office technology products
  • Very good English skills, both verbal and written
  • Driver’s license for car required