Managing Legal Assistant

Florence Immigrant and Refugee Rights Project

. Supervise Legal Assistants and other administrative staff in the Adult Program .

Posted 9/22/2026full-timeTucson • Arizona • United StatesJuniorMid-Level💰 $64,459 - $84,068 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and mentoring capabilities while managing client services and administrative systems. Proficient in coordinating training, overseeing quality assurance, and advocating for diverse populations, particularly in immigration law.

Highest-signal resume keywords

Leadership SkillsFluency in SpanishImmigration Law ExperienceSupervisory ExperienceClient-Centered Work

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case Management SystemsData EntryMicrosoft Office 365Adobe ProLegal IntakeClient RepresentationProgram DevelopmentResearch SkillsAnalytical SkillsProblem-Solving

Soft Skills

Interpersonal SkillsCollaborationAdaptabilityCommunicationCommitment to Diversity

Tools & Technologies

Drive Management SystemsAdministrative SystemsMail Coordination Systems

Certifications & Qualifications

Valid Driver’s LicenseCOVID-19 Vaccination Compliance

Industry Keywords

Adult ProgramIndigent Immigrant ClientsTraffickingChildren’s Legal ProgramUnionized WorkplaceVulnerable PopulationsConfidentialityHigh-Volume Setting

About the role

Key responsibilities & impact

Supervise Legal Assistants and other administrative staff in the Adult Program
Coordinate meetings, provide critical feedback, and evaluate staff performance and policy compliance
Lead hiring and training processes for new Legal Assistants and similar positions
Participate in hiring committees, coordinate onboarding, and create and lead training
Oversee quality of client services, including Know Your Rights presentations, workshops, legal intakes, and direct representation
Provide leadership and oversight for programmatic client-management needs
Mentor and support supervised staff in client services
Oversee drive management systems, case management systems, databases, and other administrative systems
Maintain an assigned caseload to assist Staff Attorneys
Lead Legal Assistant meetings, working groups, and special projects
Coordinate mail and operations systems with the Adult Program Managerial Team and Operations Team
Participate in program development, attend managerial team meetings, and manage stakeholder relationships
Support outreach and development activities and ad hoc projects
Perform assigned data entry and administrative duties
Work across pro se, direct representation, trafficking, Children’s Legal Program, and Advocacy Team matters as organizational needs require
Report directly to the Adult Legal Program Manager or Associate Adult Legal Program Manager

Requirements

What you’ll need

Bachelor's Degree preferred; a combination of relevant experience and education can be considered
Two years of relevant professional experience required
Ability to work with diverse and vulnerable populations
Must be comfortable working with people with criminal convictions
Fluency or advanced proficiency in Spanish
Strong leadership skills
Strong interest in immigration issues
Interest in advocating for indigent immigrant clients in a respectful and empowering way
Commitment to the Florence Project’s mission
Ability to work effectively in a collaborative and client-centered work environment
Ability to work in a high-volume setting with limited resources
Ability to work independently and adapt reliably in conflict, pressure, crisis, or changing priorities
Strong interpersonal skills and ability to work with diverse populations
Ability to deliver exceptional, high-quality work consistently
High ethical standards and ability to maintain confidentiality
Commitment to diversity and inclusion
Effective verbal and written communication
Excellent problem-solving, research, and analytical skills
Valid driver’s license and reliable transportation
Proven computer skills, including Microsoft Office 365, Word, Excel, PowerPoint, and Adobe Pro
Must be able to pass federal and state background checks
Mentoring experience highly desired
One year of supervisory experience preferred
Prior experience with immigration law, family law, working with teenagers, and/or survivors of trauma is a plus
Prior experience working in a unionized workplace is a plus
Prior Legal Assistant experience at the Florence Project preferred
Ability to sit for long periods with intermittent walking, standing, bending, squatting, pulling, and pushing
Ability to use standard office equipment
Ability to lift up to ten pounds
Requires regular travel between offices and secondary work locations
Active employees must be fully vaccinated under the mandatory COVID-19 vaccine policy, with medical or religious exemptions available
Cover letter, resume, and three professional references required for application

Benefits

Comp & perks

Medical plans including health, dental, vision coverage, subject to plan terms
Short Term Disability
Eligibility for group benefits such as voluntary life insurance, subject to applicable waiting periods
Retirement plan, subject to plan terms
Paid Time Off earned on a biweekly accrual basis
Twenty-five (25) Days of Vacation Time, annually
Five (5) Days of Medical/Sick Time, annually
One (1) Day of Personal Time, monthly
Eight (8) Week Paid Sabbatical, after three years of employment
Bereavement leave
Fifteen (15) Organization-paid holidays, all observed
Eligible for Parental Leave which includes Twelve (13) paid weeks
Mileage reimbursement for travel between offices and places of work
Relocation Assistance for out of state new hires available for some positions
Positive, supportive, and inclusive work environment