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Patient Service Specialist, Float
Florida Cancer Specialists & Research Institute. Handle most clerical duties associated with a medical clinic .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong attention to detail and organizational skills while managing clerical duties in a healthcare setting. Proficient in Microsoft Office and capable of handling sensitive information with a strong customer focus.
Highest-signal resume keywords
Healthcare Field ExperienceProficiency In Microsoft OfficeStrong Attention To DetailExcellent Interpersonal SkillsCritical Thinking And Problem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clerical DutiesCopywritingEditingTime ManagementOrganizational Skills
Soft Skills
Interpersonal SkillsCommunication SkillsEmotional IntelligenceConflict ManagementFlexibility
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook
Certifications & Qualifications
High School DiplomaValid State Driver’s License
Industry Keywords
Patient Services SpecialistHealthcareConfidential MaterialMulti-Site EnvironmentDiversity Awareness
About the role
Key responsibilities & impact- Handle most clerical duties associated with a medical clinic
- Perform duties across all Patient Services Specialist front-office stations
- Assist co-workers with every Patient Services Specialist job duty
- Learn and perform all duties of all front-office stations
- Adapt station duties to different office layouts
- Apply copywriting and editing skills
- Meet time-sensitive priorities with attention to detail
- Stay organized and flexible as priorities change
- Travel to satellite offices and offsite meetings
- Perform other duties and projects as assigned
Requirements
What you’ll need- High School Diploma / GED required
- Healthcare field experience highly preferred
- Strong attention to detail and ability to multitask
- Excellent interpersonal skills
- Strong communication skills with a wide variety of personalities
- Critical thinking, problem solving, analysis, decision-making, planning, time management, and organizational skills
- Ability to exercise independent judgment
- Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness
- Ability to work effectively with sensitive and confidential material and emotionally charged matters
- Good command of the English language
- Strong customer focus
- Ability to work independently with limited supervision
- Ability to work effectively in a fast-paced, multi-site environment and juggle competing priorities
- Proficiency in Microsoft Office: Word, Excel, PowerPoint, and Outlook
- Valid state Driver’s License for travel to satellite offices and offsite meetings
- Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy
- Availability to work Monday to Friday, 8:00 AM–5:00 PM
- Must pass background, drug, and nicotine screens
- New hires must receive required vaccinations, including influenza, unless an approved exemption applies
Benefits
Comp & perks- Competitive wages
- Tuition reimbursement
- 401-K match
- Pet insurance
- Legal insurance
- Career advancement opportunities
- Training
- Comprehensive benefits packages
- Influenza vaccination exemption available with approval