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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Enterprise Sales Methodologies, Strategic Account Planning, and SaaS Customer Account Management while effectively engaging with technical buyers and delivering exceptional customer experiences. Proven ability to drive revenue growth and manage the complete customer lifecycle, including onboarding and client advocacy.
Highest-signal resume keywords
Enterprise Sales MethodologiesSaaS Customer Account ManagementStrategic Account PlanningSalesforce Platform SupportResults-Driven Technical Sales Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account Based Sales (ABM)Sales Automation CampaignsCustomer Lifecycle ManagementProcess DesignTechnical SalesQuarterly Business ReviewsClient Insights GatheringUpsell/Cross-Sell CampaignsGrowth PresentationsDocumentation and Classification
Soft Skills
Excellent Communication SkillsInterpersonal SkillsSelf-MotivatedOrganizational SkillsAbility to Work in a Distributed Team
Tools & Technologies
SalesforceSalesloftOutreach.ioFlosum Products
Certifications & Qualifications
Certified Sales Certifications
Industry Keywords
Enterprise Customer AccountsTechnical BuyersChannel PartnersDevOps SolutionsCyberSecurity
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Build relationships with prospective enterprise-level clients
- Execute strategic sales motions including account planning, ABM, sales automation campaigns, and enterprise sales methodologies
- Deliver exceptional customer experiences and support successful onboarding
- Engage stakeholders on strategic, technical, and soft-skill matters
- Maintain structured customer cadences through business, process, onboarding, and technical discussions, webinars, and communications
- Convey product value and drive adoption of new features and enhancements
- Conduct Quarterly Business Reviews and value-based client interactions
- Oversee the complete customer lifecycle, including escalations and touchpoints
- Gather client insights and recommendations to inform product refinement
- Demonstrate thought leadership and develop customer advocacy
- Create client-facing support articles, FAQs, release notes, and webinar content
- Document and classify client interactions
- Complete orientation, establish manager 1:1s, meet cross-functional stakeholders, introduce yourself to accounts, shadow peer calls, and develop a 30/60/90-day plan
- Learn Flosum products, internal tools, and processes; collaborate with Business Development on account prospecting
- Meet or exceed quota pace, execute annual-plan objectives, operate independently, and support onboarding and training of new Account Executives
Requirements
What you’ll need- 5+ years growing revenue within Enterprise customer accounts
- Experience selling to technical buyers
- Experience working with resellers, VAR’s, and channel partners
- Results-driven technical sales experience
- SaaS Customer Account Management knowledge
- Professional, organized, self-motivated, and reliable
- Ability to work effectively in a distributed team
- Excellent communication and interpersonal skills
- Ability to travel up to 25%
- Multilingual proficiency is an advantage
- Certified Sales Certifications and demonstrated ability to consistently achieve $1mm+ quotas are bonus qualifications
- Expertise in Salesforce platform support, development, or CyberSecurity is a bonus qualification
- Background in project or product management is a bonus qualification
- Experience in process design and documentation is a bonus qualification
- Prior exposure to DevOps solutions is a bonus qualification
- Strategic Account Planning, Account Based Sales (ABM), Salesloft / Outreach.io, Enterprise GAP / Value / Solution Sales Methodologies, upsell/cross-sell/nurture/GTM/awareness campaigns, and growth presentations/proposals
Benefits
Comp & perks- Health Benefits including Vision and Dental
- HSA & FSA
- 401(k)
- Unlimited Flex Time Off Plan + All Major U.S. holidays
- Flexible Work Hours
- Remote Work Location
- Phone / Internet Monthly Capped Reimbursement
- Competitive Compensation Package
