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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Enterprise Account Management and strategic sales methodologies, with a strong focus on customer-centric approaches and technical sales. Proficient in utilizing sales automation tools and delivering exceptional customer experiences throughout the client lifecycle.
Highest-signal resume keywords
Enterprise Account ManagementSales Automation ToolsCustomer-Centric Sales ApproachSaaS Customer Account ManagementSalesforce Platform Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account-Based Sales (ABM)Enterprise GAP Sales MethodologyValue-Based SellingSolution Sales MethodologyUpselling and Cross-SellingQuarterly Business ReviewsProcess DesignTechnical SalesClient OnboardingCustomer Lifecycle Management
Soft Skills
Excellent Communication SkillsInterpersonal SkillsCollaborative Team OrientationHighly OrganizedSelf-Motivated
Tools & Technologies
SalesloftOutreach.ioFlosum SoftwareSalesforce
Certifications & Qualifications
Sales Certifications
Industry Keywords
SaaSTechnical BuyersChannel PartnersVARsCyberSecurityDevOps Solutions
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Build relationships with prospective enterprise-level clients
- Execute strategic account planning and account-based sales (ABM)
- Use tailored sales automation drip campaigns with Salesloft / Outreach.io
- Apply Enterprise GAP, Value, and Solution Sales methodologies
- Execute upsell, cross-sell, nurture, GTM, and awareness sales campaigns
- Construct and deliver interactive growth presentations and proposals
- Deliver exceptional customer experiences and support successful client onboarding
- Proactively engage stakeholders on strategic, technical, and soft-skill matters
- Maintain structured customer cadences covering business, process, onboarding, and technical discussions, webinars, and other communications
- Communicate product value through innovative approaches
- Drive adoption of new features and enhancements to sustain growth
- Conduct Quarterly Business Reviews and value-based client interactions
- Oversee the complete customer lifecycle, including escalations and touchpoints
- Gather client insights and recommendations to inform product refinement
- Demonstrate thought leadership and orchestrate customer advocacy
- Create client-facing support articles, FAQs, release notes, and customer/GTM webinar content
- Document and classify client interactions for actionable insights
- Complete orientation, establish manager 1:1s, meet stakeholders, introduce yourself to accounts, shadow peer calls, and develop a 30/60/90-day plan
- Learn Flosum software, services, internal tools, and processes; collaborate with Business Development representatives
- Meet or exceed quota pace, execute the annual plan, and independently manage the role
- Serve as a trusted Flosum business advisor, exceed goals, and assist with training and onboarding new Account Executives
Requirements
What you’ll need- Dynamic, results-driven individual with a fervor for technical sales and an innate grasp of SaaS Customer Account Management
- Experience selling to technical buyers and working with resellers, VAR’s, and channel partners
- Proven track record over 5+ years growing revenue within Enterprise customer accounts with a customer-centric approach
- Ability to thrive working remotely and in a high-velocity environment with ambiguities and competing priorities
- Highly organized, self-motivated, reliable, and able to function effectively in a distributed team
- Excellent communication and interpersonal skills; collaborative team orientation
- Available to travel up to 25%
- Multilingual proficiency is a distinct advantage
- Certified Sales Certifications and demonstrated ability to consistently achieve $1mm+ quotas are bonus points
- Expertise in Salesforce platform support, development or CyberSecurity is a bonus
- Background in project or product management is a bonus
- Experience in process design and documentation is a bonus
- Prior exposure to DevOps solutions is a bonus
Benefits
Comp & perks- Competitive Compensation Package
- Health Benefits including Vision and Dental
- HSA & FSA
- 401(k)
- Unlimited Flex Time Off Plan + All Major U.S. holidays
- Flexible Work Hours
- Remote Work Location
- Phone / Internet Monthly Capped Reimbursement
