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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in enterprise account management and renewals, with a strong focus on protecting recurring revenue and identifying expansion opportunities. Proficient in engaging with executive-level stakeholders and executing strategic save plans to mitigate renewal risks.
Highest-signal resume keywords
Enterprise Account ManagementRenewals ManagementNegotiation SkillsSalesforce Ecosystem ExperienceComplex IT Solutions Sales
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementRenewal StrategyNRR CalculationsGRR CalculationsDevOps SolutionsData Protection SolutionsSecurity SolutionsInfrastructure SolutionsDeveloper PlatformsForecasting
Soft Skills
Relationship BuildingClear CommunicationConcise WritingExecutive EngagementProblem Solving
Tools & Technologies
Salesforce
Industry Keywords
B2B SoftwareRecurring RevenueCIO EngagementCTO EngagementVP of Engineering Engagement
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Own a book of enterprise accounts and retained revenue
- Own renewals across strategic and smaller accounts and protect recurring revenue
- Build relationships with CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms
- Identify renewal risks, create save plans, and execute them urgently
- Move customers from Salesforce-native products to the cloud-native platform and communicate the business case
- Defend accounts against competitors, in-house builds, and new enterprise architectures
- Coordinate product, support, engineering, and customer success teams and hold them accountable
- Identify expansion opportunities and hand them to the sales team with a clear plan
- Maintain accurate forecasts and a clean renewal pipeline in Salesforce
Requirements
What you’ll need- 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company
- Significant book of business, ideally $5M+ in annual recurring revenue, with individual accounts above $250K
- Experience selling or renewing complex IT solutions, including DevOps, data protection, security, infrastructure, or developer platforms
- Track record of saving at-risk renewals by engaging at the executive level, with measurable results
- Strong negotiation skills and comfort pursuing multi-year terms and discussing price and value
- Knowledge of NRR and GRR calculations and how account management affects them
- Clear, concise writing and speaking skills; ability to brief a CIO in five minutes
- Experience in the Salesforce ecosystem is a strong plus
Benefits
Comp & perks- Competitive base plus variable compensation tied to retention
- Real ownership
- Direct access to leadership
- Room to build how account management works here