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Manager, Valve Technical Services – Development
FloWorks. Serve as a senior subject matter expert for control valves, automated valve assemblies, actuators, positioners, instrumentation, diagnostics, repair, calibration, and testing .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in control valves, valve automation, and diagnostics, with a strong focus on training, mentoring, and technical support. Capable of leading field service activities and improving service quality across multiple locations.
Highest-signal resume keywords
Control Valve ExpertiseField Service LeadershipTechnical Training DevelopmentRoot-Cause AnalysisP&ID Interpretation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Control ValvesValve AutomationDiagnosticsCommissioningRepairCalibrationTestingTechnical DocumentationQuality ControlIndustrial Process Applications
Soft Skills
CoachingMentoringPresentationInterpersonal CommunicationProblem-Solving
Tools & Technologies
Microsoft OfficeValve Data SheetsEngineering DrawingsDiagnostic ReportsTest Documentation
Certifications & Qualifications
High School Diploma or GEDTechnical Degree or Engineering Degree Preferred
Industry Keywords
Severe-Service Control ValvesGeneral-Service Control ValvesActuatorsDigital PositionersPneumatic PositionersSafety StandardsQuality Standards
Tech Stack
Tools & technologiesAssemblySaltStack
About the role
Key responsibilities & impact- Serve as a senior subject matter expert for control valves, automated valve assemblies, actuators, positioners, instrumentation, diagnostics, repair, calibration, and testing
- Develop and deliver classroom, shop-based, and field training for valve technicians, sales personnel, and associates
- Mentor technicians and establish competency standards, training plans, qualification criteria, and continuing training requirements
- Provide customer-facing technical training on control valve operation, maintenance, diagnostics, reliability, and valve automation
- Support troubleshooting, root-cause analysis, commissioning, startup, and field service for complex or critical valve applications
- Support planning, layout, equipment selection, workflow design, safety considerations, and startup of valve automation and service facilities in Phoenix, Salt Lake City, Denver, and other locations
- Standardize assembly, calibration, testing, documentation, quality-control, and service practices across company locations
- Provide technical support to valve automation operations in Midland, Borger, and other existing or future service locations
- Partner with operations, sales, engineering, and leadership on technical requirements, service capabilities, staffing, equipment, and expansion priorities
- Review customer specifications, valve data, service histories, diagnostic results, and application conditions to recommend solutions
- Develop work instructions, test procedures, inspection criteria, training materials, troubleshooting guides, and service documentation
- Assist with evaluation, onboarding, and technical assessment of valve technicians and service personnel
- Represent the company during customer visits, technical presentations, training events, plant outages, and field-service activities
- Provide hands-on field support when business needs require
- Identify opportunities to improve service quality, efficiency, safety, reliability, and customer support
- Perform other duties and support strategic valve service initiatives as assigned
Requirements
What you’ll need- High school diploma or GED required; technical degree, engineering degree, or advanced industry training preferred
- Extensive progressive experience with control valves, valve automation, valve repair, field service, diagnostics, commissioning, and industrial process applications
- Demonstrated expertise with severe-service and general-service control valves, actuators, digital and pneumatic positioners, accessories, and related instrumentation
- Experience leading field-service activities, technical teams, training programs, or multi-location technical initiatives strongly preferred
- Ability to diagnose complex valve and automation problems and communicate findings clearly to technicians, customers, sales teams, and leadership
- Ability to read and interpret P&IDs, engineering drawings, valve data sheets, customer specifications, diagnostic reports, test documentation, and manufacturer instructions
- Working knowledge of applicable control valve, pressure testing, safety, and quality standards
- Strong presentation, coaching, mentoring, documentation, and interpersonal skills
- Ability to work independently in a remote role while coordinating priorities across multiple facilities and business teams
- Proficiency with Microsoft Office and ability to learn company business, service, and documentation systems
- Valid driver license and ability to meet customer-site access requirements
- Ability to travel frequently overnight, generally more than 50% of the time
- Ability to stand, walk, sit, talk, hear, and utilize hand and finger dexterity
- Ability to read technical information, inspect equipment, and use a keyboard
- Ability to occasionally balance, bend, stoop, kneel, crouch, crawl, climb, or work in restricted industrial areas
- Ability to occasionally lift, push, or carry items up to 50 pounds, with assistance or lifting equipment used when appropriate
- Ability to wear required personal protective equipment and access industrial customer sites, shops, and field locations
Benefits
Comp & perks- Medical, Dental & Vision Insurance with multiple plan options
- Company-paid Life and Disability Insurance
- 401(k) with company match
- Health Savings & Flexible Spending Accounts
- Supplemental coverage (Accident, Critical Illness, Hospital Indemnity)
- Employee Assistance Program
- Identity Theft Protection at discounted rates
- Remote work arrangement
- Home-office work environment
- Professional training and development opportunities