Integration Engineer, Implementation

Fluent Trade Technologies

. Gather, analyze, and translate customer business and technical requirements .

Posted 10/6/2026full-timeNew York City • New York • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in software implementation and technical integration, with a strong focus on trading systems and FX features. Capable of providing training and support to clients while effectively communicating complex technical concepts to non-technical users.

Highest-signal resume keywords

Software ImplementationTechnical IntegrationTrading Systems KnowledgeClient SupportAgile Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisSystem ConfigurationFeature TrackingDocumentationTechnical Requirements Gathering

Soft Skills

Interpersonal SkillsPresentation SkillsTraining SkillsCommunication SkillsTeam Collaboration

Tools & Technologies

Fluent Software SuiteKnowledge Base Management

Industry Keywords

FX Support DeskEnterprise Software ImplementationTrading WorkflowsCross-Functional CollaborationImplementation Best Practices

About the role

Key responsibilities & impact

Gather, analyze, and translate customer business and technical requirements
Route client requests to R&D, Product Management, QA, and Support teams
Track feature requests, custom developments, and bug fixes through delivery
Provide regular status updates to internal and external stakeholders
Serve as the primary technical contact for new clients during implementation and integration
Master the Fluent software suite and train client teams to operate, manage, and configure the platform
Provide specialized support and configuration guidance for FX features and trading workflows
Execute, test, and document system configurations and modifications in live production environments
Maintain knowledge base articles and contribute to implementation best practices
Provide structured client feedback to R&D

Requirements

What you’ll need

3–5+ years of experience in software implementation, technical integration, business analysis, or Tier 1-2 at Bank FX support desk
Understanding of enterprise software implementation lifecycles
Trading experience required
Strong domain knowledge of trading systems
FX systems knowledge is a major advantage
Exceptional presentation, training, and interpersonal skills
Ability to explain complex technical concepts to non-technical users
Ability to work independently and in team environments
Excellent written and spoken English skills
Proven experience supporting clients within US business hours
Bachelor’s degree in Computer Science, Information Technology, Finance, Economics, Business Administration, or equivalent experience
Familiarity with Agile software development methodologies is advantageous
Cross-functional collaboration across R&D, Integration, and PM teams

Benefits

Comp & perks

Remote/hybrid work arrangement indicated
Customer education and training responsibilities
Cross-functional collaboration across R&D, Integration, Product Management, QA, and Support teams