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Incident Response Manager
FluidStack. Lead incidents as a senior incident commander in the on-call rotation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading incident response efforts, managing 24/7 on-call programs, and fostering cross-domain collaboration. Capable of driving effective communication during incidents and ensuring compliance with regulatory reporting requirements.
Highest-signal resume keywords
Senior Incident Commander Experience24/7 On-Call Program DesignTeam Leadership and DevelopmentRegulatory Reporting ComplianceCross-Domain Incident Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Incident Response ManagementEscalation Chain DesignPost-Incident ReviewTechnical ContainmentResponse Automation
Soft Skills
Effective CommunicationTeam BuildingProblem Solving
Industry Keywords
Regulated ReportingCritical-Infrastructure OperationsCybersecurityPhysical SecurityOT or ICS Incident Management
About the role
Key responsibilities & impact- Lead incidents as a senior incident commander in the on-call rotation
- Serve as the escalation backstop when cases rise above on-call responders
- Own the 24/7 coverage model, rotation discipline, and response SLAs for the US region
- Build and develop a team of senior incident responders
- Set on-call expectations and the quality bar for the team
- Drive executive, legal, and customer communications during declared incidents
- Manage regulated reporting and disclosure timelines
- Own the joint operating relationship with Physical Security and Data Center Operations for cross-domain incidents
- Run the post-incident review cadence
- Drive remediation to completion across detection, response, and infrastructure
- Define escalation behavior for the agentic triage layer
- Feed incident learnings back to detection engineering and threat intelligence
Requirements
What you’ll need- Experience leading material incidents end to end as a senior incident commander at organizations with sophisticated, well-resourced threat actors
- Experience managing and growing a team of senior responders while staying in the on-call rotation
- Experience designing or running a 24/7 on-call program, including coverage models, rotation discipline, acknowledgement and response SLAs, and escalation chains
- Ability to move between technical containment and executive, legal, or customer-facing communications during declared incidents
- Experience making disclosure-grade calls under regulatory and customer reporting clocks
- Experience building operating relationships across security, infrastructure, and physical or facilities teams
- Experience leading incidents across cyber, physical, and OT or ICS boundaries
- Well-founded opinions on humane on-call programs and effective incident response processes
- Bonus: Experience at critical-infrastructure operators, data centers, or 24/7 high-availability environments
- Bonus: Experience standing up or scaling an incident response team and on-call program from scratch
- Bonus: Experience operating under FedRAMP, SEC, or similar regulated incident-reporting regimes
- Bonus: Experience with agent-augmented incident response, including triage, investigation, or response automation
Benefits
Comp & perks- Retirement or pension plan, in line with local norms
- Health, dental, and vision insurance
- Generous PTO policy, in line with local norms
- Equity in the form of restricted stock units
- Competitive total compensation package
- Pay equity and transparency