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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills and a friendly, professional demeanor while providing customer service and sales support in a telephone-based environment. Adheres to data protection regulations while effectively advising customers on mobile and DSL contracts.
Highest-signal resume keywords
Telephone Sales ExperienceCustomer Service ExperienceStrong Communication SkillsIntegrity and HonestyData Protection Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Friendly MannerProfessionalism
Industry Keywords
TelecommunicationsMobile ContractsDSL ContractsCall Center
About the role
Key responsibilities & impact- Advise customers via inbound calls
- Advise incoming callers on mobile and DSL contracts
- Provide call center customer service for a well-known telecommunications provider
Requirements
What you’ll need- Ideally, previous experience working independently as a telephone sales or customer service representative
- Strong communication skills
- Honesty and integrity
- Enjoyment of telephone-based customer interaction and sales
- Very friendly and professional manner
- Must work from within Germany due to strict data protection regulations and occasional training sessions
Benefits
Comp & perks- Work from home
- Professional development and training
- Performance-based profit sharing
- Flexible working hours
- Bonuses