Senior People Partner

Follett Software

. Serve as a primary People Partner to leaders in Product & Technology, Marketing, and Finance, connecting organizational goals to clear people plans .

Posted 10/21/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HR/People Partnership with a focus on organizational design, change management, and performance management. Proficient in leveraging people metrics and technology to drive strategic decisions and foster a culture of inclusion and accountability.

Highest-signal resume keywords

HR/People Partner ExperienceOrganizational DesignPerformance ManagementTechnical Team SupportRelationship-Building Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Organizational DesignChange ManagementPerformance ManagementHeadcount PlanningPeople Metrics AnalysisConflict ResolutionProcess ImprovementTalent DevelopmentDetail ManagementFeedback Management

Soft Skills

Emotional IntelligenceJudgment in Sensitive SituationsProactive MindsetGrowth OrientationCommunication Skills

Tools & Technologies

HR SystemsRipplingLatticeAwardcoAI Tools

Industry Keywords

TechSaaSEdTechRemote WorkCross-Functional Collaboration

About the role

Key responsibilities & impact

Serve as a primary People Partner to leaders in Product & Technology, Marketing, and Finance, connecting organizational goals to clear people plans
Advise on organizational design, headcount planning, team structure, and change management
Anticipate and surface themes, risks, and opportunities, propose options, and support thoughtful people-centered decisions
Build trusted relationships with managers and employees across levels
Influence decisions by asking questions, identifying tradeoffs, and offering clear recommendations
Coach managers and employees through role changes, behavior issues, and team dynamics
Navigate conflict and tension while preserving trust and maintaining progress
Represent client-group perspectives in People team decisions and company-wide initiatives
Lead performance, calibration, compensation, engagement, and recognition cycles
Translate company-wide programs into practical guidance for leaders and teams
Identify process gaps and partner cross-functionally to improve, simplify, or automate processes
Support managers with expectations, feedback, and timely, fair performance management
Help identify and develop top talent and successors for critical roles
Use people metrics to identify trends and inform leader decisions
Champion company values and foster clarity, inclusion, accountability, and recognition
Use technology and AI tools to improve efficiency, communication, and information access
Perform home-office work with frequent virtual meetings and communications
Travel less than 5%

Requirements

What you’ll need

Bachelor’s degree in a related field
5+ years of progressive experience in HR/People Partner or HR Business Partner roles
Experience supporting technical teams (e.g., Product, Engineering, or IT) strongly preferred; exposure to Marketing and/or Finance teams is a plus
Experience working in Tech or SaaS preferred; experience in EdTech is a plus
Experience working on a fully remote or highly distributed team, with comfort operating independently and collaborating asynchronously required
Demonstrated ability to influence across functions and levels without relying on formal authority
Proven track record of moving cross-functional work forward where ownership is shared or ambiguous
Strong relationship-building skills, high emotional intelligence, and sound judgment in sensitive situations
Operational mindset with comfort managing details, timelines, and follow-through
Growth-oriented and feedback-seeking; open to trying new approaches and iterating on how you work
Strong attention to detail and comfort managing multiple systems and processes at once
A proactive, ownership-oriented mindset — you notice gaps, ask questions, and take initiative without waiting for explicit direction
Comfortable with HR systems, ideally including Rippling, Lattice, Awardco or similar platforms, AI tools, and leveraging data to inform decisions
Excellent written and verbal communication skills
Must currently be located in the United States and able to work without sponsorship
Suitable private and quiet workplace required

Benefits

Comp & perks

Fully remote work, giving you the flexibility to do your best work from anywhere in the continental U.S. (unless otherwise noted)
Subsidized healthcare plans, including orthodontic coverage, with HSA option that includes employer matching
Company-paid disability and life insurance, with the option to enhance coverage through voluntary plans
Robust Paid Time Off, including Flex PTO for salaried roles, paid parental leave, company holidays, and paid volunteer service time
Retirement savings with employer match, vesting every pay period
Flexible Spending Accounts for healthcare and dependent care
Optional supplemental coverages, such as accident, hospital, and critical illness insurance, identity theft and credit monitoring, and legal protection services
Meaningful recognition and tangible rewards that celebrate achievements, fuel motivation, and recognize both individual and team success