Agency Relations Coordinator

Food Bank of Central New York

. Serve as the primary contact for partner agencies within an assigned geographical area .

Posted 10/13/2026full-timeNew York • United StatesMid-LevelSenior💰 $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing partner agency relationships, ensuring compliance with food safety and operational standards, and providing training and support to enhance agency operations. Proficient in communication, documentation, and problem-solving within a nonprofit or social services context.

Highest-signal resume keywords

Client Relations ManagementFood Safety CertificationCompliance MonitoringTraining and Coaching ExperienceMicrosoft Suite Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Compliance MonitoringFood Safety PracticesTraining and CoachingDocumentation ManagementProblem-SolvingMulti-TaskingAttention to Detail

Soft Skills

Interpersonal SkillsCommunication SkillsSensitivity to Diverse Populations

Tools & Technologies

Microsoft SuiteJotformClient/Relationship Management Software

Certifications & Qualifications

Food Safety Certification

Industry Keywords

NonprofitSocial ServicesFood DistributionGrant Spending RestrictionsOperational Safety Standards

About the role

Key responsibilities & impact

Serve as the primary contact for partner agencies within an assigned geographical area
Manage relationships and foster collaboration with partner agencies
Conduct regular site visits, coaching, and compliance reviews
Ensure adherence to partner agreements and operational safety standards
Provide guidance and support to improve partner agency operations
Address challenges and offer solutions
Ensure agencies meet regulatory and agreement obligations, including food safety, distribution guidelines, and grant spending restrictions
Communicate updates, policies, and best practices
Act as a resource for information and training
Conduct quarterly meetings for assigned geographical areas
Collaborate with internal teams to address agency needs and improve network effectiveness
Maintain accurate records of agency interactions, compliance statuses, and visits
Create and maintain reports for funders and internal stakeholders
Represent the Food Bank at community events, meetings, and other engagements

Requirements

What you’ll need

Applicants must reside in the Mohawk Valley region (Herkimer/Oneida counties)
Regular travel within and around the Mohawk Valley region
Valid driver’s license and access to reliable transportation
Certification or willingness to obtain certification in food safety practices
Pre-employment background check
Experience in client or customer relations, preferably in a nonprofit, social services, or food distribution context
Demonstrated ability to manage multiple relationships and priorities effectively
Familiarity with compliance monitoring or quality assurance is a plus
Experience conducting training or coaching is preferred
Strong interpersonal and communication skills
Excellent written and verbal communication skills
Proficiency in Microsoft Suite (Excel, Word, etc.)
Ability to learn new technology systems, including Jotform and client/relationship management software
Proficiency in managing multiple tasks and deadlines with attention to detail
Problem-solving skills
Competency in using digital tools and systems for documentation and communication
Sensitivity to and understanding of the needs of diverse populations and communities
Bi- or multi-lingual preferred
Ability to lift and transport materials up to 25 pounds
Ability to stand, walk, and navigate agency facilities during site visits

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
12 paid Holidays
1 Floating Holiday
Generous PTO
401(k) after 1 month
Employer match after 1 year