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Implementation Project Lead
Force Therapeutics. Lead organizations through implementation on the Force platform .
About the role
Key responsibilities & impact- Lead organizations through implementation on the Force platform
- Own concurrent implementation projects from initial kickoff through first patient live and handoff to the Client Success Manager
- Support final sales stages by gathering client information to inform implementation timelines
- Partner with clinical, product, and technical teams, including on integration projects
- Build and maintain project plans, timelines, and dependencies
- Proactively flag and escalate risks and keep projects on schedule
- Serve as primary client contact throughout implementation
- Lead client meetings, secure stakeholder commitments, and drive timely deliverables
- Lead tailored training sessions for surgeons, clinicians, and administrative staff
- Deliver recommendations and updates to client leadership
- Contribute to playbooks, templates, process improvements, and automation initiatives
- Mentor the Implementation Associate and share implementation best practices
Requirements
What you’ll need- 3–5 years of experience implementing SaaS or other health tech platforms
- Experience ideally with hospitals, health systems, or specialty practices
- Exposure to EMR integrations and interoperability standards such as HL7 and FHIR is a plus
- Strong track record managing multiple implementation projects simultaneously
- Proficiency with project management platforms such as Monday.com
- Hands-on experience using AI tools to automate routine tasks and streamline workflows
- Highly organized, detail-oriented, and skilled at prioritizing competing demands
- Comfortable with public speaking and leading training for groups of end users, virtually and in person
- Ability to adapt and operate in complex environments while managing simultaneous projects
Benefits
Comp & perks- Medical, Dental, and Vision Insurance
- 401k Retirement Planning with a company match
- Pre-tax Commuter Benefits
- Generous PTO, including unlimited safe and sick time, volunteer time off, and extra holidays
- Summer Fridays
- Remote-Friendly Workplace